Communications Manager

Cisco

. Develop and execute communication strategies supporting Cisco’s key FY27 actions and financial objectives .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $145,200 - $184,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing communication strategies that align with organizational goals, particularly in corporate communications and internal communications within a technology or software environment. Proficient in managing content creation and stakeholder relationships to enhance communication effectiveness and drive enterprise-wide transformation.

Highest-signal resume keywords

Corporate Communications ExperienceInternal Communications ExperienceContent Management SkillsCross-Functional Stakeholder EngagementAI Fluency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communication Strategy DevelopmentContent CreationEditorial PlanningNarrative DevelopmentChange ManagementTransformation InitiativesData RelayOmnichannel CommunicationEmployee Communications PlatformsStrategic Communication

Soft Skills

Interpersonal SkillsWritten Communication SkillsVerbal Communication SkillsInfluencing SkillsAnalytical Skills

Tools & Technologies

SharePointSlidoEloquaPoppulo

Industry Keywords

Enterprise CommunicationGlobal TechnologySoftware OrganizationStakeholder RelationshipsOrganizational Alignment

About the role

Key responsibilities & impact

Develop and execute communication strategies supporting Cisco’s key FY27 actions and financial objectives
Position Customer Experience as a core driver of enterprise-wide growth
Serve as the primary communications liaison between CX and other Cisco business units and functions
Drive alignment and understanding of CX priorities
Translate complex CX strategic initiatives and customer success stories into compelling narratives for the broader Cisco organization
Lead editorial planning, managing content flow, channels, and timing for internal audiences
Build and maintain cross-functional stakeholder relationships
Identify enterprise communication opportunities and prevent silos
Develop, manage, and deliver communications collaboratively with stakeholders and subject matter experts
Create talking points, presentations, organizational announcements, and digital content
Manage content creation and execute ad hoc communication requests
Act as a strategic partner to senior leaders
Simplify complex business ideas into clear, engaging messages
Support organizational alignment and improve communication-program efficiency

Requirements

What you’ll need

6+ years of corporate communications, internal communications, or change management experience, preferably within a large, matrixed global technology or software organization
Experience working within enterprise-wide transformation initiatives
Hands-on experience with employee communications platforms and tools including SharePoint, Slido, Eloqua, Poppulo, or similar
Ability to translate complex, high-level business strategies, financial milestones, and strategic milestones into clear, engaging, actionable internal communications narratives
Experience supporting executive leaders and driving alignment across cross-functional stakeholder groups
Strong editorial judgment and hands-on omnichannel editorial planning experience
Experience managing content flows and using internal communication channels effectively
High degree of AI fluency and ability to use technology to reimagine processes and drive positive outcomes
Experience representing functional teams on cross-organizational or global editorial steering committees
Exceptional interpersonal, written, and verbal communication skills
Ability to influence without authority and build trusted partnerships across diverse business units
Strategic and analytical communication skills
Ability to relay technical information, data, and results

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid birthday day off
Paid year-end holiday shutdown
4 paid personal wellness days
16 paid vacation days per full calendar year for non-exempt employees
Flexible vacation time off program for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies
Performance-based incentive pay for sales-plan employees
Professional growth and development opportunities
Global team collaboration and meaningful work on a large scale