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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Cisco products and solutions, with a strong focus on networking protocols, technical consulting, and customer engagement. Proven ability to lead strategy, optimize services, and deliver technical content while fostering collaboration across teams.
Highest-signal resume keywords
Technical ConsultingRouting And Switching ProtocolsCisco Networking PlatformsAI/ML And Network AutomationCCIE Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Routing ProtocolsSwitching ProtocolsNetworking FundamentalsL2/L3 NetworkingMPLSIPv4/IPv6Network DesignNetwork TroubleshootingAutomation SkillsTechnical Documentation
Soft Skills
Excellent Communication SkillsInfluencing SkillsCross-Functional CollaborationMentoringProblem Resolution
Tools & Technologies
Cisco ISR RoutersCisco ASR RoutersCisco Nexus SwitchesND/NDFC/UCS ProductsPythonAnsibleGoLangSplunk
Certifications & Qualifications
CCIE
Industry Keywords
HealthcareBFSICustomer EngagementDigital Intellectual CapitalAutomation Artifacts
Tech Stack
Tools & technologiesAnsiblePythonSplunkSwitching
About the role
Key responsibilities & impact- Engage with customers to create value and deliver outcomes, adoption, and renewals
- Collaborate cross-functionally to ensure a unified customer experience across the lifecycle
- Provide Day-2 support on Cisco products and solutions using technical expertise, AI, automation, strategic guidance, and innovative solutions
- Develop specialized insight across technologies and sectors or domains such as Healthcare and BFSI
- Implement Resilience and Security by design into deliverables
- Serve as a focal point for proactive problem resolution across Cisco technologies
- Lead strategy and optimization of Cisco services and solutions in alignment with customer goals
- Develop and deliver technical content and guidance for customer engagements and solution adoption
- Take end-to-end responsibility for customer solution success and lead collaboration across internal teams and external stakeholders
- Create technically sound, clearly articulated customer-facing documentation aligned with CX standards
- Leverage AI and automation to improve delivery efficiency, innovation, customer outcomes, and personal productivity
- Contribute to knowledge sharing and digital intellectual capital, including documentation templates and automation artifacts
- Build leadership presence through regular customer engagements and participation in industry events such as Cisco Live and IETF forums
- Balance multiple projects and train and mentor other engineers
Requirements
What you’ll need- Bachelor's or Master's degree in a technical field, such as Computer Science, Information Technology or a similar field
- 5+ years of experience in technical consulting, design, deployment, and troubleshooting
- Hands-on experience and good knowledge of routing and switching protocols including IGP, OSPF, EIGRP, BGP, ISIS, STP, RSTP, VTP, VSS, vPC, VDC, MSTP, LACP, VLAN, and VXLAN-EVPN
- Strong understanding of networking fundamentals and experience with Cisco routing and switching platforms, including ISR 1800/1900/2900/3900/4000 Series routers, ASR 1000, Cat 9k/6500/6800/4500, Nexus 9k/7k
- Knowledge and hands-on experience of L2/L3 networking protocols and R&S technologies, including IPv4/IPv6, STP/RSTP, EVPN, OSPF, ISIS, BGP, QoS, and Multicast
- Knowledge of architectures such as CEN and MPLS
- Knowledge and hands-on experience on XR-based platforms such as ASR9k and NCS55xx
- Knowledge of overlay technologies such as MPLS, L2VPN, and L3VPN
- Excellent written and verbal communication skills, with ability to communicate technology strategy and architecture approaches to engineers, executives, and Cisco customers
- Ability to influence, motivate, and work in a highly cross-functional matrix environment
- Prior experience conducting customer workshops and high-level and low-level network design experience preferred
- Experience with ND/NDFC/UCS products preferred
- AI/ML and network automation skills preferred, including Python, Ansible, GoLang, and Splunk
- CCIE preferred
Benefits
Comp & perks- Hybrid work arrangement
- Opportunities to grow and build at Cisco
- Training and mentoring opportunities
- Participation in industry events such as Cisco Live and IETF forums