Consulting Engineering Lead

Cisco

. Execute adoption and optimization activities in long-term customer engagements .

Posted 10/26/2026full-timeRemote • United StatesSenior💰 $130,200 - $180,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Splunk Core and ES solutions, providing technical mentorship and optimizing customer engagements. Capable of managing strategic accounts and resolving complex technical issues while advocating for customer needs.

Highest-signal resume keywords

Splunk Core AdministrationBig-Data Analytics ExperienceBash ScriptingJava Application DevelopmentCustomer Success Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Splunk ES AdministrationStatistical ModelingPython Programming.NET DevelopmentDatabase KnowledgeAnalytical Tools ProficiencyEnterprise ArchitectureConfiguration OptimizationTechnical Problem ResolutionProcess Automation

Soft Skills

Outstanding Communication SkillsActive ListeningCustomer-Facing SkillsNegotiation SkillsConflict Resolution

Industry Keywords

Technical ConsultingIT Systems ManagementEnterprise ManagementInfrastructure ManagementApplication Development

Tech Stack

Tools & technologies

JavaPythonSplunk.NET

About the role

Key responsibilities & impact

Execute adoption and optimization activities in long-term customer engagements
Establish regular meeting cadences and document customer outcomes
Lead adoption, optimization, and integration of Splunk Core and ES solutions into customers’ business architectures
Provide technical mentorship on enterprise architecture, configuration, and optimization in sophisticated environments
Advocate for customer initiatives and needs across the internal Splunk ecosystem
Serve as a dedicated point of contact for adoption, optimization, customer success, and technical escalations
Engage and share information continually with Splunk’s account teams
Resolve customers’ most complicated technical problems
Create standard processes and procedures to improve service delivery, scale operations, and automate key functions

Requirements

What you’ll need

3+ years of experience in technical consulting or big-data analytics
3+ years of demonstrable experience administering and using Splunk Core and/or ES
Demonstrable understanding of common enterprise applications
Statistical and analytical modeling is a plus
Solid understanding of bash scripting
Knowledge of application development with Java, Python, and .NET
Knowledge of databases and analytical tools
Meaningful software industry experience in IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics
Ability to act as a trusted advisor and product specialist for assigned customers
Ability to manage strategic accounts requiring partnership, negotiation, and conflict resolution
Outstanding written and oral communication skills
Active listening skills
Strong customer-facing skills
Willingness to work remotely anywhere in the United States

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, vesting following continued employment
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward annually
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco’s policies
Performance-based incentive pay for sales-plan employees