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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in content design and UX writing, with a strong focus on creating clear and consistent UI text across various surfaces. Proven ability to lead information architecture and collaborate cross-functionally to drive terminology alignment and design system standards.
Highest-signal resume keywords
Content DesignUX WritingInformation ArchitectureCross-Functional CollaborationFigma
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content DesignUX WritingInformation ArchitectureTerminology ManagementError Messaging StandardsUsability StudiesTaxonomyNavigation DesignContent GuidelinesIn-Product Guidance
Soft Skills
AdaptabilityResilienceStrategic Communication
Tools & Technologies
FigmaDesign SystemsAI-Assisted Tools
Industry Keywords
Complex Software ProductsCross-Functional AlignmentUser Mental ModelsProduct ManagementProduct Marketing
About the role
Key responsibilities & impact- Design clear, consistent UI text across labels, error messages, empty states, onboarding, tooltips, and other surfaces
- Lead information architecture and navigation design for complex product areas using research and user mental models
- Define and maintain cross-product terminology
- Partner with product management and product marketing to resolve naming conflicts and drive durable decisions
- Develop content-led guidelines and patterns, including error messaging standards, capitalization, and in-product help
- Create and maintain in-product guidance experiences such as walkthroughs and tours
- Collaborate on design system standards to ensure content patterns are compliant and reusable
- Partner with design and research on usability studies and card sorting
- Support product designers with frameworks and AI-assisted tools to maintain quality at scale
- Work with product design, product management, engineering, research, and marketing across security, observability, and platform products
Requirements
What you’ll need- Bachelor's plus 5 years of related experience, or Master's plus 3 years of related experience
- Related experience includes content design and UX writing practice
- Prior experience in content design, UX writing, or a closely related field within complex software products
- Experience driving cross-functional alignment on terminology and naming decisions with product, marketing, and engineering stakeholders
- Preferred: adaptability and resilience when navigating ambiguity
- Preferred: ability to articulate the strategic value of content design to key stakeholders
- Preferred: UI text craft and ability to write clearly, concisely, and consistently across diverse UI surfaces
- Preferred: structural knowledge of information architecture, taxonomy, and navigation
- Preferred: experience with Figma and design systems; Magnetic or similar enterprise design systems is a plus
Benefits
Comp & perks- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses may be available for non-sales roles
- Performance-based incentive pay for sales-plan employees
