Customer Delivery Architect

Cisco

. Define and shape enterprise-scale architectures, target-state designs, standards, integration patterns, and multi-year roadmaps .

Posted 11/11/2026full-timeRemote • United StatesSeniorLead💰 $139,200 - $201,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining enterprise-scale architectures and long-term technology strategies while leading multidisciplinary teams through complex initiatives. Proficient in integrating Cisco and third-party technologies, with a strong focus on security, data analytics, and emerging technologies.

Highest-signal resume keywords

Expert-Level Certification (CCIE)Enterprise Architecture ExpertiseCross-Architecture Challenge ResolutionRouting and Switching Expertise (Nexus/NX-OS, SD-WAN)Security and Policy Expertise (Cisco ISE, SD-WAN Security)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise ArchitectureTechnology Strategy DevelopmentCross-Architecture IntegrationData Center TechnologiesMonitoring and AnalyticsAI IntegrationAutomation ImplementationTechnical Capability DevelopmentScalability SolutionsBusiness-Aligned Technology Strategies

Soft Skills

Executive CommunicationInfluencing StakeholdersTeam LeadershipDecision-MakingProblem-Solving

Tools & Technologies

Nexus Dashboard InsightsSplunkThousand EyesCisco IQMeraki DesignWLAN SolutionsCloud-Managed Contact Center

Certifications & Qualifications

CCIEEquivalent Relevant Certification

Industry Keywords

Enterprise TechnologyHealthcareObservabilityData AnalyticsContact Center Solutions

Tech Stack

Tools & technologies

CloudSplunkSwitching

About the role

Key responsibilities & impact

Define and shape enterprise-scale architectures, target-state designs, standards, integration patterns, and multi-year roadmaps
Steer large, high-impact initiatives from architectural vision through execution
Coordinate critical decisions across Cisco, customer, provider, regional, and business-unit organizations
Evaluate and resolve cross-architecture challenges, dependencies, scalability, security, operations, and tradeoffs
Advise customer executives and technology leaders on business-aligned technology strategies
Communicate technology choices, costs, implications, and consequences for critical decisions
Assess and integrate AI, automation, and emerging technologies where they provide measurable value
Influence Cisco technology and services strategy through customer insights
Identify recurring requirements, capability gaps, and emerging needs for internal teams
Develop architects and engineers and build technical capability across Cisco and customer teams
Establish reusable practices, knowledge, and consistency across engagements
Represent Cisco expertise in customer engagements, technical forums, Cisco Live, and industry events
Lead multidisciplinary and cross-vendor teams through complex programs and technical decisions
Resolve architectural issues, remove technical barriers, and maintain alignment through implementation and adoption

Requirements

What you’ll need

Bachelor's degree plus 12 years of related experience, or Master's degree plus 8 years, or PhD plus 5 years, or equivalent meaningful work experience
Expert-level certification, such as CCIE, or equivalent relevant certification expected
Technical mastery in core architectures and extensive enterprise technology expertise
Expertise integrating Cisco and third-party technologies into cohesive, scalable solutions
Proven architectural authority in large, highly integrated customer environments
Experience defining long-term technology strategy and resolving cross-architecture challenges
Experience leading enterprise-scale technology initiatives across organizations, disciplines, and business units
Credibility with executive and technology leaders
Experience translating business priorities and technical concepts into strategies and recommendations
Experience developing experienced technical resources and establishing reusable architecture practices
Expertise in routing and switching, including Nexus/NX-OS, SD-WAN, and Substation/OT Networking
Expertise in security and policy, including Cisco ISE, SD-WAN Security/Policy, and OOB Management Security
Expertise in wireless and collaboration, including Meraki design, WLAN, and cloud-managed Contact Center solutions
Expertise in Contact Center, Healthcare, Observability, AI, business alignment, data analytics, and Splunk positioning
Expertise in monitoring and analytics, including Nexus Dashboard Insights, Splunk, Thousand Eyes, and Cisco IQ
Expertise in data center technologies, including TCAM management and Nexus 9K architecture

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies
Performance-based incentive pay for employees on sales plans
Opportunities to grow and build at Cisco