Employee Relations Consultant

Cisco

. Independently conduct complex workplace investigations and maintain comprehensive case files .

Posted 10/8/2026full-timeKuala Lumpur • MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting complex workplace investigations and providing strategic guidance on employee relations, policy interpretation, and compliance with labor laws. Proficient in collaborating with senior leadership and cross-functional teams to drive HR strategies and uphold organizational integrity.

Highest-signal resume keywords

Complex Employee Relations InvestigationsSoutheast Asia Labor LawsHR Strategy DevelopmentStakeholder CommunicationMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Workplace InvestigationsPolicy InterpretationDisciplinary Action RecommendationsPerformance ManagementWorkforce ReductionsEmployee Relations ComplianceHR AcuityCase File ManagementContinuous ImprovementRisk Mitigation

Soft Skills

Strong Communication SkillsJudgment in Complex SituationsProactive Problem SolvingCollaborationInfluencing Senior Leaders

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointAI Tools for HROnline HR Tools

Industry Keywords

Employee RelationsHuman ResourcesLabor ComplianceAPJC CountriesWorkplace Culture

About the role

Key responsibilities & impact

Independently conduct complex workplace investigations and maintain comprehensive case files
Engage key stakeholders and provide timely communication to relevant parties
Advise People Partners and management on policy interpretation, workplace investigations, disciplinary action recommendations, performance management, and workforce reductions
Provide guidance and solutions aligned with consistent application of policies and procedures and best practices
Review and advise on disciplinary actions, including termination documentation
Tailor and deliver recommendations to influence appropriate outcomes and mitigate risk to Cisco
Contribute to continuous improvement within the Employee Relations team
Communicate with all levels of the enterprise, including senior leadership
Partner with People Partners, People Legal, People Care Crisis, Leader Consulting, Offboarding, and other teams to deliver HR strategies
Uphold Cisco’s Guiding Principles and foster integrity, respect, and accountability

Requirements

What you’ll need

A bachelor’s degree in Human Resources, Business Administration, Psychology, or related field
6+ years of progressive experience in Human Resources
3+ years’ experience handling complex Employee Relations investigations
Solid knowledge of Southeast Asia, Singapore, and Australia Employee Relations, labor laws and compliance requirements
Prior ER experience supporting other APJC countries (e.g., Australia, South Korea) preferred
Ability to exercise good judgment during challenging, sensitive, complex and ambiguous situations
Ability to execute with quality, a sense of urgency and accountability
Comfortable challenging the status quo and taking smart risks
Demonstrated experience collaborating and supporting business objectives
Experience influencing and coaching senior level and executive business leaders
Strong communication skills, including presentations and training delivery
Ability to multi-task and work proactively and independently, managing competing priorities in fast-paced environment
Highly motivated, confident, proactive and intellectually curious
Willing to embrace emerging AI tools to improve efficiency while balancing the critical human element of employee advocacy and workplace culture
Technically proficient in Microsoft tools, including Word, Excel, PowerPoint, and able to adapt to other online tools
Experience with HR Acuity a plus

Benefits

Comp & perks

Hybrid work arrangement in Malaysia
Opportunities to grow and build at Cisco
Collaboration with a worldwide network of experts
Professional exposure to APJC and global teams