Executive Assistant, VP, Customer Experience

Cisco

. Support one VP in the Central Customer Experience team, with potential additional Director support .

Posted 9/24/2026full-timeRemote • United StatesLead💰 $99,300 - $131,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in calendar management, meeting planning, and travel coordination while maintaining confidentiality and integrity. Proficient in supporting senior executives with analytical support for special projects and effective communication across all levels.

Highest-signal resume keywords

Calendar ManagementMeeting PlanningTravel CoordinationExpert-Level Knowledge of Windows ApplicationsStrong Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Calendar ManagementMeeting PlanningTravel CoordinationData CompilationReport PreparationProblem AnalysisDecision-MakingInitiativeAttention to DetailConfidential Information Handling

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationIndependent JudgmentCollaborative Working AbilitiesUtmost Integrity

Tools & Technologies

OutlookWordExcelPowerPoint

Certifications & Qualifications

Associates Degree Preferred

Industry Keywords

High-Tech Industry ExperienceCisco Experience

About the role

Key responsibilities & impact

Support one VP in the Central Customer Experience team, with potential additional Director support
Manage and prioritize the VP’s calendar, meetings, and attendees
Coordinate the VP’s speaking engagements with the communications team
Plan and organize meetings, including agendas, locations, meeting technology, logistics, briefing documents, notes, and action items
Prepare travel packs for international trips and large domestic events
Act as an authorized proxy for communications and approvals
Answer general questions, refer routine matters, and follow up on completion
Resolve issues within policies and guidelines and mentor administrative community members
Arrange global travel and optimize itineraries while managing Cisco expenses
Coordinate with airlines to obtain available Global Services upgrades
Provide analytical support for executive special projects, including research, problem analysis, data compilation, and report preparation
Prepare and brief itineraries and accompany the VP at large corporate events such as GSX
Handle sensitive and confidential matters professionally

Requirements

What you’ll need

4+ years’ experience in an administrative environment
Minimum 2 years of experience supporting a principal at director level or above
Expert-level knowledge of Windows desktop applications: Outlook, Word, Excel, and PowerPoint
Experience in calendar management, meeting planning, and travel coordination
Excellent verbal and written communication skills
Ability to connect with executive/senior staff and clients at all levels
Strong interpersonal skills and independent judgment
Utmost integrity and ability to balance strategic and tactical actions
Outstanding attention to detail
Ability to handle confidential information
Initiative, problem-solving, decision-making, and collaborative working abilities
Past high-tech industry experience desired
Prior Cisco experience preferred
Associates degree preferred

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid birthday day off
Paid year-end holiday shutdown
4 paid personal wellness days
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st, with up to 80 unused hours carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses may be available for non-sales roles
Cisco benefits and perks according to plan eligibility and company policies