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Cisco

Implementation Engineer

Cisco

. Engage with enterprise customers during the initial stages of their ThousandEyes journey .

Posted 11/11/2026full-timeMexico City • MexicoSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer engagement and technical advisory roles, with a strong focus on deploying and optimizing the ThousandEyes platform. Proficient in network and application protocols, project management, and delivering tailored training and best-practice recommendations.

Highest-signal resume keywords
Customer-Facing ExperienceNetwork And Application ProtocolsProject ManagementCisco/Juniper CertificationCloud/SaaS Software Products

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Network ProtocolsApplication ProtocolsLAN/WAN ImplementationJavaPythonJavaScriptREST APIsDeploymentMonitoring ConfigurationDocumentation
Soft Skills
Outstanding CommunicationProblem-Solving SkillsCustomer-First Attitude
Certifications & Qualifications
Cisco CertificationJuniper Certification
Industry Keywords
ThousandEyesEnablement ServicesImplementation ServicesOptimization ServicesCustomer Training

Tech Stack

Tools & technologies
CloudJavaJavaScriptPython

About the role

Key responsibilities & impact
  • Engage with enterprise customers during the initial stages of their ThousandEyes journey
  • Deliver enablement, implementation, and optimization services
  • Act as a trusted technical advisor throughout customer engagements
  • Plan and execute deployments
  • Configure monitoring
  • Document solutions
  • Deliver customer training
  • Provide best-practice recommendations tailored to each environment
  • Support successful deployment, adoption, and value realization of the ThousandEyes platform

Requirements

What you’ll need
  • Bachelor’s degree and 7 years experience in computer science, engineering, information technology, or a related technical field; Masters and 4 years related technical experience; PhD and 1 year of related technical experience
  • Project management and consulting experience with the ability to prioritize and accomplish tasks in tight timeframes
  • Firm grasp of network and application protocols
  • Cisco/Juniper certification strongly preferred
  • Experience maintaining or implementing LAN/WAN environments
  • Familiarity with web technologies, including deployment, maintenance, debugging, and REST APIs
  • Experience with at least one programming language, such as Java, Python, or JavaScript
  • At least 7+ years experience working in a customer-facing role
  • Experience with Cloud/SaaS software products
  • Outstanding communication and problem-solving skills
  • A standout customer-first attitude

Benefits

Comp & perks
  • Opportunities to grow and build at Cisco
  • Collaboration with a worldwide network of experts
  • Work on solutions with global-scale impact