Lead Software Engineer, Account Management – ThousandEyes

Cisco

. Set the technical direction for the Account Management Platform .

Posted 9/30/2026full-timeSan Francisco • California • United StatesSenior💰 $186,900 - $267,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and operating distributed systems, with a strong focus on microservices, APIs, and identity and access management solutions. Proven ability to lead cross-functional technical initiatives and mentor software engineers while delivering production software in an Agile/Scrum environment.

Highest-signal resume keywords

Java DevelopmentKotlin DevelopmentScala DevelopmentMicroservices ArchitectureAgile/Scrum Framework

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringDistributed SystemsAPI DesignIdentity and Access ManagementTechnical Roadmap DefinitionCloud-Native ArchitectureAutomated TestingContinuous DeliveryProduction OperationsMentorship

Soft Skills

Cross-Functional CollaborationComplex Problem SolvingCommunication

Tools & Technologies

OAuth 2.0OpenID Connect (OIDC)SAMLSCIM

Industry Keywords

Account Management PlatformCustomer Identity ManagementAccess ControlRole-Based Access ControlIdentity Lifecycle Management

Tech Stack

Tools & technologies

CloudDistributed SystemsJavaKotlinMicroservicesScala

About the role

Key responsibilities & impact

Set the technical direction for the Account Management Platform
Guide architecture across secure, scalable microservices, high-throughput APIs, and customer-facing web applications
Identify architecture and operational gaps and lead improvements in reliability, security, scalability, cost efficiency, and developer productivity
Lead web application migrations, API and workflow modernization, and asynchronous service decoupling
Partner with engineering, product, security, customer success, and other stakeholders
Align priorities, communicate complex technical decisions, and deliver results across organizational boundaries
Mentor software engineers and raise engineering standards
Build foundational services managing customer identities, access, entitlements, and contracts across Cisco ThousandEyes

Requirements

What you’ll need

Bachelor's degree plus 8 years of software engineering experience, or Master's degree plus 6 years, or PhD plus 3 years
Experience designing, deploying, and maintaining solutions using Java, Kotlin, or Scala
Experience designing and operating distributed systems integrating with identity and access management solutions, including microservices and APIs
Experience leading cross-functional technical initiatives, software and system architecture design, and mentorship of software engineers
Experience delivering production software in an Agile/Scrum framework
Preferred: Experience with IAM concepts including authentication, authorization, single sign-on, role-based access control, and identity lifecycle management
Preferred: Experience with OAuth 2.0, OpenID Connect (OIDC), SAML, and SCIM
Preferred: Experience defining technical roadmaps involving cloud-native architectures, observability, automated testing, continuous delivery, and production operations

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to continued employment and vesting periods
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses may be available for non-sales roles
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