Leader, Services Sales

Cisco

. Build and manage a high-performing team focused on Professional and Support Services Sales .

Posted 9/29/2026full-timeLondon • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Professional and Support Services Sales, with a strong focus on developing and executing bookings strategies that drive long-term revenue growth. Capable of engaging executive-level stakeholders and translating market insights into actionable sales tactics.

Highest-signal resume keywords

Sales LeadershipBookings Strategy DevelopmentExecutive-Level EngagementFinancial Metrics AnalysisAI-Enabled Productivity Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyMarket Trend AnalysisDeal ClosurePipeline ManagementMargin Analysis

Soft Skills

Team LeadershipCoachingInfluencingChange ManagementPerformance Accountability

Tools & Technologies

CiscoIQAI-Enabled Tools

Industry Keywords

Professional ServicesSupport ServicesSales LifecycleCross-Functional CollaborationQuarterly Business Reviews

About the role

Key responsibilities & impact

Build and manage a high-performing team focused on Professional and Support Services Sales
Deliver team performance on bookings, define bookings strategy for the aligned vertical, and generate a growing funnel of profitable opportunities
Integrate Cisco’s services portfolio into customer strategy and business outcomes
Define bookings strategy for the assigned segment and cultivate executive-level relationships
Transform market insights into profitable, long-term revenue streams
Maintain authority on Cisco’s services offers and knowledge across the architecture portfolio
Engage specialist teams to enhance the sales process where deep technical expertise is required
Build the sales funnel through opportunity development and drive opportunities through sales completion
Drive multi-year sales growth through segment-relevant strategies for Professional Services funnel creation and sustainable Support Services recurring revenue
Analyze industry dynamics, including AI’s impact on infrastructure and security, to create demand and service-led opportunities
Oversee the end-to-end sales lifecycle from funnel creation to deal closure, maintaining a healthy pipeline across a three-quarter horizon while delivering in-quarter results
Represent Services in segment and theater-level Quarterly Business Reviews, communicating strategy and forecasts and influencing executive leadership on resource allocation
Lead a specific Theater segment for Services Sales across cross-functional audiences
Review and refine forecasting data and business plans for senior leadership
Partner with Portfolio, Architecture, and Customer Experience leadership to meet collective objectives and advocate for customer requirements
Lead deal clinics for complex pursuits and coach the team on concessions, negotiations, and value propositions
Streamline internal processes, sponsor the team, ensure policy compliance, and manage escalations
Identify and nurture high-potential individuals and maintain a pipeline of critical skills and talent
Develop and implement succession plans for key account executive assignments and leadership roles
Hold team members accountable for performance, execution behaviors, and quarterly enablement; coach underperformers
Champion AI-enabled productivity tools to improve sales efficiency

Requirements

What you’ll need

Bachelor’s degree with 12+ years of relevant experience, or a Master’s degree with 8+ years of experience in sales leadership or complex account management
Ability to translate high-level market trends (e.g., AI-based service delivery, CiscoIQ) into practical, long-term sales strategies for a diverse account base
Exceptional ability to engage at the executive level, reset customer expectations, and influence internal cross-functional stakeholders without relying on formal reporting structures
Strong grasp of financial metrics, including margin analysis and deal structures, and ability to link sales tactics to profitability and long-term Cisco strategy
Proven capacity to manage through change, prioritize effectively during high-pressure cycles, and maintain team focus on long-term objectives despite short-term market volatility

Benefits

Comp & perks

Opportunities to grow and build are limitless
Worldwide network of doers and experts
Team collaboration with empathy on a global scale