Renewals Manager

Cisco

. Own and implement a portfolio of Cisco product and service renewal contracts across assigned customer accounts .

Posted 10/12/2026full-timeUnited StatesMid-LevelSenior💰 $152,300 - $206,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Cisco product and service renewal contracts, with a strong focus on customer requirements, negotiation, and financial assessments. Proven ability to drive renewals, upsell opportunities, and maintain data accuracy within CRM tools.

Highest-signal resume keywords

Renewal Contract ImplementationCRM Tools ExperienceNegotiation SkillsData AnalysisSales Target Achievement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract NegotiationQuote CreationFinancial AssessmentRenewals Cycle ManagementUpselling Strategies

Soft Skills

Interpersonal SkillsAnalytical SkillsFollow-Up PracticesLeadership Abilities

Tools & Technologies

SFDC

Certifications & Qualifications

BA/BS Degree

Industry Keywords

Cisco ProductsRecurring RevenueCustomer Procurement ProcessesMarket ImpactFinancial Attrition

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Own and implement a portfolio of Cisco product and service renewal contracts across assigned customer accounts
Work with customers, partners, and Cisco teams to develop an end-to-end view of customer requirements and objectives
Define strategies to drive renewals to timely closure
Minimize renewal risk and financial attrition
Build understanding of customer and partner procurement processes
Gain knowledge of Cisco technology and product differentiation
Supervise quote creation progress to mitigate contract closure risks
Conduct process management and financial assessments to support the renewals process
Implement win-back strategies for inactive customers

Requirements

What you’ll need

BA/BS (or equivalent)
5+ years of proven experience implementing renewal contracts for software and services
Experience with the end-to-end renewals cycle, including upsells and timely contract closures
Experience building quotes, reviewing contract terms, and negotiating pricing
Expanded knowledge of the customer environment, industry, market impact, and Cisco footprint
Ability to implement policies for forecasting, data quality, and accuracy
Experience with CRM tools, such as SFDC
Strong negotiation and interpersonal skills
Track record of meeting or exceeding sales targets and quotas
Ability to analyze data and financial reports to identify and propose renewal upsells
Familiarity with recurring revenue renewal cycles
Strong analytical skills to assess customer needs and propose effective solutions
Ability to lead multiple accounts and deadlines
Strong follow-up practices
Ability to work in a fast-paced, dynamic environment

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program for exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies
Performance-based incentive pay for employees on sales plans