Security Technical Account Manager – Splunk

Cisco

. Partner with customers in long-term engagements to provide technical guidance on use case development, configuration, and optimization for Enterprise Security (ES) and Splunk User Behavior Analytics (UBA) .

Posted 10/5/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in information security and technical consulting, with a strong focus on Splunk platform management and customer engagement. Proven ability to drive customer success through strategic account management, operational efficiency, and mentoring.

Highest-signal resume keywords

Splunk CertificationInformation Security ExperienceSIEM AdministrationTechnical ConsultingCybersecurity Domain Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SplunkSIEMBash ScriptingPython ScriptingUnix AdministrationWindows AdministrationTechnical DesignBig-Data AnalyticsSecurity OperationsVulnerability Management

Soft Skills

Communication SkillsRelationship BuildingMentoringProblem SolvingCollaboration

Tools & Technologies

ArcSightLogRhythmELKQ-RadarRapid7SentinelChronicleSplunk SOAREnterprise SecurityUser Behavior Analytics

Certifications & Qualifications

GIACCISSPOSCPActive Splunk Certification

Industry Keywords

CybersecurityThreat IntelligenceRisk ManagementComplianceForensicsThreat HuntingInsider ThreatsCustomer SatisfactionOperational EfficiencyTechnical Leadership

Tech Stack

Tools & technologies

Cyber SecurityPythonSplunkUnix

About the role

Key responsibilities & impact

Partner with customers in long-term engagements to provide technical guidance on use case development, configuration, and optimization for Enterprise Security (ES) and Splunk User Behavior Analytics (UBA)
Resolve complex customer challenges proactively to minimize downtime and improve overall system resilience
Apply security domain expertise to accelerate customer adoption of the Splunk security platform
Collaborate with Field Sales, Sales Engineering, Customer Support, and other cross-functional teams to ensure comprehensive customer success
Engage with the broader Splunk Account Team to share critical information and align strategic account plans
Build scalable team processes, develop collateral, and implement tools to improve operational efficiency
Drive high Customer Satisfaction (CSAT) scores by identifying and documenting customer success stories
Identify and champion product expansion opportunities within existing accounts
Participate in mentoring programs and internal training sessions to foster continuous learning

Requirements

What you’ll need

5+ years of professional IT experience, including a minimum of 3 years of dedicated information security experience
Experience using or administering one or more SIEM or security log management systems, such as Splunk, ArcSight, LogRhythm, ELK, Q-Radar, Rapid7, Sentinel, or Chronicle
Active Splunk certification combined with hands-on experience managing one or more Splunk premium applications, including Enterprise Security, Splunk SOAR (Phantom), or Splunk UBA
At least one industry-standard security certification, such as GIAC, CISSP, OSCP, or an equivalent credential
Professional experience operating within both Unix and Windows environments, including command-line interface proficiency and scripting experience using Bash or Python
Bachelor’s degree in Computer Security, Computer Science, Computer Engineering, Mathematics, or equivalent practical experience (preferred)
Demonstrated success in technical consulting or big-data analytics, with recent experience in technical design and architecture
Understanding of core cybersecurity domains, including security operations, forensics, threat hunting, insider threats, threat intelligence, risk management, vulnerability management, and compliance
Proven experience acting as a technical leader, mentor, or subject matter expert in consulting or architectural roles
Excellent communication and relationship-building skills to engage with technical stakeholders and executive leadership
Willingness to undergo appropriate security background checks, such as UK SC clearance