Senior Product Manager

Cisco

. Own the product-led lifecycle for a portfolio of strategic customers .

Posted 10/23/2026full-timeRemote • California • United StatesSenior💰 $194,600 - $285,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical product management and customer engagement, leveraging data analytics and AI to enhance customer experience and drive product outcomes. Proven ability to collaborate with cross-functional teams and senior leadership to translate customer insights into actionable product strategies.

Highest-signal resume keywords

Technical Product ManagementCustomer EngagementData AnalyticsSplunk KnowledgeAWS/GCP Cloud Architect Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Lifecycle ManagementKPI Definition and ReportingTelemetry Data AnalysisTechnical Consensus BuildingLarge Data Set Analysis

Soft Skills

CollaborationLeadershipCommunicationCustomer Insight TranslationCoaching

Tools & Technologies

SplunkAppDynamicsAWSGCP

Certifications & Qualifications

AWS/GCP Cloud ArchitectCKASRE CertificationDevOps Certification

Industry Keywords

Enterprise CustomersProduct OutcomesCustomer HealthGo-To-Market StrategyTechnical Issues

Tech Stack

Tools & technologies

AWSCloudGoogle Cloud PlatformSplunk

About the role

Key responsibilities & impact

Own the product-led lifecycle for a portfolio of strategic customers
Align customer engagement levels to customer value and opportunity
Represent the Splunk product organization to customers and go-to-market leaders
Connect Splunk’s product and go-to-market organizations
Partner with account teams on product outcomes and account planning
Use telemetry data and AI summarization to drive customer experience and growth workstreams
Translate customer insights, needs, and pain points into product requirements and actions
Collaborate with customers, account teams, product managers, engineering leaders, and executives
Define and report KPIs for product engagement, usage, and customer health
Inform the product organization about growth opportunities, re-platforming opportunities, and retention risks

Requirements

What you’ll need

Bachelor’s degree plus 12 years of related experience, or Master’s degree plus 5 years of related experience, or PhD plus 1 year of related experience
7+ years of experience in technical product management or technical customer engagement with high-value enterprise customers
Experience engaging with senior leadership at enterprise customers on technical issues
Experience serving as a player/coach and trusted product lead driving technical consensus across engineering and go-to-market teams
Experience working with large data sets to identify technical blockers
Knowledge of Splunk, AppDynamics, or similar platforms for system health and performance insights
AWS/GCP Cloud Architect, CKA, or equivalent SRE/DevOps certifications preferred

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid employee birthday
Paid year-end holiday shutdown
4 paid personal wellness days
Non-exempt employees: 16 days of paid vacation per full calendar year
Exempt employees: flexible vacation time off with no defined limit, subject to availability and business limitations
80 hours of sick time off provided on hire and annually
Up to 80 hours of unused sick time carried forward annually
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies