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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in deploying and maintaining AWS and Kubernetes-based microservices, with a strong focus on operational automation, incident response, and reliability improvements. Proficient in programming languages such as Go, Java, and Python, with a solid understanding of containerization and observability tools.
Highest-signal resume keywords
AWS DeploymentKubernetes ManagementGo ProgrammingIncident ResponseOperational Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GoJavaPythonDockerCI/CD PipelinesLinuxDistributed SystemsObservabilityProduction DebuggingMicroservice Architecture
Soft Skills
CollaborationProblem-SolvingDocumentation
Tools & Technologies
GitPrometheusGrafanaCloudWatchCloudTrailElastic StackSplunkGitLabJenkins
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceMaster’s Degree in Engineering
Industry Keywords
FedRAMPGovernment CloudRegulated EnvironmentsIncident ResponseRoot-Cause Analysis
Tech Stack
Tools & technologiesAWSCloudDistributed SystemsDockerGrafanaJavaJenkinsKubernetesLinuxMicroservicesPrometheusPythonSplunkGo
About the role
Key responsibilities & impact- Deploy, operate, and maintain resilient AWS and Kubernetes-based microservices supporting the Webex for Government environment
- Monitor service health and troubleshoot complex incidents in a 24x7 production environment
- Restore service quickly during production incidents
- Automate repeatable operational work and service provisioning
- Improve safety, efficiency, and consistency across deployments
- Support identity and access management, logging, hardening, vulnerability remediation, and FedRAMP continuous monitoring
- Collaborate with engineering, security, and compliance teams to identify operational risks and improve reliability
- Create documentation, runbooks, operational procedures, and incident reports
- Participate in incident response, root-cause analysis, capacity planning, and continuous improvement of production services
- Contribute to blameless post-incident reviews, corrective actions, and engineering changes
Requirements
What you’ll need- Bachelor’s degree in Computer Science, engineering, or a related field plus 7+ years of related experience, or equivalent practical experience, or Master’s degree plus 4 years of experience
- 4+ years of experience in Go, Java, Python, or a comparable programming language
- Experience building, testing, troubleshooting, and maintaining production services and operational automation
- Experience with Git, CI/CD pipelines, Linux, distributed systems, observability, production debugging, and SRE practices
- Experience with monitoring, incident response, reliability improvements, and safe deployment and rollback
- Experience diagnosing, troubleshooting, and resolving highly complex production issues beyond Tier 1 and Tier 2 support
- Experience building and maintaining containerized applications using Docker
- Experience writing multi-stage Dockerfiles
- Understanding of horizontally scalable microservice architecture
- Knowledge of Kubernetes (K8s) for production containerized workloads
- Experience in FedRAMP, government cloud, or other regulated environments preferred
- Experience with Prometheus, Grafana, CloudWatch, CloudTrail, Elastic Stack, or Splunk preferred
- Experience with GitLab, Jenkins, or similar CI/CD tools preferred
- Experience with highly available, multi-region distributed systems and disaster recovery preferred
- Ability to create runbooks, operational procedures, and audit-ready evidence
- Experience with blameless post-incident reviews, root-cause analysis, corrective actions, and preventive engineering changes preferred
Benefits
Comp & perks- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, vesting following continued employment
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- Paid employee birthday off
- Paid year-end holiday shutdown
- 4 paid personal wellness days
- 16 days of paid vacation per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses for non-sales roles, subject to Cisco policies
- Performance-based incentive pay for sales-plan employees
