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Tech Stack
Tools & technologiesAWSAzureCloudEC2Google Cloud PlatformPuppetPythonTerraform
About the role
Key responsibilities & impact- Improve reliability, scalability, and performance of production services through automation
- Automate releases, rollbacks, and recovery by writing code
- Serve in an on-call rotation and troubleshoot complex infrastructure and platform issues
- Document root causes in blameless post-mortems
- Test high-availability and disaster-recovery measures
- Recommend changes to eliminate single points of failure
- Design and build tools, frameworks, and automation toolsets to reduce operational toil
- Speed detection of potential issues
- Help services consistently meet SLOs and SLAs
- Share reliability practices with colleagues
Requirements
What you’ll need- Bachelor's degree and 5 years of related experience, or Master's degree and 3+ years of related experience
- Practical experience with AWS, GCP, or Azure and core cloud services such as EC2, S3, Lambda, and Route53
- Applied experience with Infrastructure as Code and configuration management, specifically Terraform and Puppet
- Applied experience with CI/CD pipelines and Git
- Prior experience writing Python or another scripting language to automate infrastructure and execute maintenance windows
- Applied experience participating in an on-call rotation, including incident response, troubleshooting, and writing root cause analyses
- Prior experience monitoring and alerting on production services against SLOs and SLAs
- U.S. citizenship and work performed on U.S. soil, as specified by the U.S. government
Benefits
Comp & perks- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, subject to continued employment and vesting periods
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees, subject to availability and business limitations
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward annually
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses may be available for non-sales roles
- Performance-based incentive pay for employees on sales plans