Site Reliability Engineer

Cisco

. Improve the reliability, scalability, and performance of production services .

Posted 10/16/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $128,600 - $184,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in improving the reliability, scalability, and performance of production services through automation and infrastructure management. Proficient in cloud platforms, Infrastructure as Code, and CI/CD practices to enhance operational efficiency and incident response.

Highest-signal resume keywords

Cloud Platform Experience (AWS, GCP, Azure)Infrastructure as Code (Terraform, Puppet)CI/CD Pipeline Management (Git)Scripting Proficiency (Python)Monitoring and Alerting on Production Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Infrastructure as CodeCI/CD PipelinesScripting (Python)TroubleshootingAutomationDisaster RecoveryHigh Availability TestingIncident ResponseRoot Cause AnalysisPerformance Monitoring

Soft Skills

CollaborationMentoringProblem Solving

Tools & Technologies

AWSGCPAzureTerraformPuppetDockerKubernetesSignalFxNagios

Industry Keywords

SLOsSLAsAutomation StrategiesOperational ToilProduction Services

Tech Stack

Tools & technologies

AWSAzureCloudDockerEC2Google Cloud PlatformKubernetesPuppetPythonTerraform

About the role

Key responsibilities & impact

Improve the reliability, scalability, and performance of production services
Write code automating releases, rollbacks, and recovery
Participate in an on-call rotation
Troubleshoot and debug complex infrastructure and platform issues
Document root causes in blameless post-mortems
Test high-availability and disaster-recovery measures
Recommend changes that remove single points of failure
Design and build tools, frameworks, and automation toolsets
Reduce operational toil and speed detection of potential issues
Monitor services against SLOs and SLAs
Collaborate with peer stakeholders across product and engineering teams

Requirements

What you’ll need

Bachelor's degree and 5 years of related experience, or Master's degree and 3+ years of related experience
Practical experience with major cloud platforms (AWS, GCP, or Azure) and core services such as EC2, S3, Lambda, and Route53
Applied experience with Infrastructure as Code and configuration management, specifically Terraform and Puppet
Applied experience with CI/CD pipelines and version control using Git
Prior experience writing code in Python or another scripting language to automate infrastructure and execute maintenance windows
Applied experience participating in an on-call rotation, including incident response, troubleshooting, and writing root cause analyses
Prior experience monitoring and alerting on production services against SLOs and SLAs
U.S. citizenship and ability to perform the work on U.S. soil
Preferred: experience with Docker and Kubernetes
Preferred: experience with SignalFx and Nagios
Preferred: familiarity with using AI in automation strategies
Preferred: experience designing tools, frameworks, or automation toolsets to reduce operational toil
Preferred: experience supporting automated rollbacks and zero-downtime releases
Preferred: experience troubleshooting security controls
Preferred: experience mentoring or supporting less-experienced colleagues

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, vesting following continued employment
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1 thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies