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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in deploying and maintaining AWS and Kubernetes-based infrastructure, with a strong focus on automation, incident management, and compliance in regulated environments. Proficient in software development and operational support, ensuring reliability and security for cloud services.
Highest-signal resume keywords
AWS Infrastructure ManagementKubernetes DeploymentSoftware Development in Java, Go, PythonCI/CD Pipeline SupportFedRAMP Compliance Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AWSKubernetesJavaGoPythonTerraformLinux AdministrationDockerGitCI/CD
Soft Skills
Strong Communication SkillsCollaboration
Tools & Technologies
PrometheusGrafanaCloudWatchCloudTrailElastic StackSplunkGitLabJenkins
Industry Keywords
MicroservicesCloud-Native ApplicationsIncident ManagementOperational ProceduresU.S. Government Compliance
Tech Stack
Tools & technologiesAWSCloudDistributed SystemsDockerGrafanaJavaJenkinsKubernetesLinuxMicroservicesPrometheusPythonSplunkTerraformGo
About the role
Key responsibilities & impact- Deploy, operate, and maintain resilient AWS and Kubernetes-based infrastructure and microservices supporting the Webex for Government environment
- Monitor service health and troubleshoot complex incidents in a 24x7 production environment
- Restore service quickly during production incidents
- Automate repeatable operational work and infrastructure provisioning
- Improve safety, efficiency, and consistency across deployments
- Support identity and access management, logging, hardening, vulnerability remediation, and FedRAMP continuous monitoring
- Collaborate with engineering, security, and compliance teams to identify operational risks and improve reliability
- Build documentation, runbooks, and incident reports
- Support secure, reliable cloud services for U.S. government customers
Requirements
What you’ll need- Bachelor’s degree in Computer Science, engineering, or related field, plus 5+ years of related experience, or equivalent practical experience
- 5+ years of software development or automation experience using Java, Go, Python, or a comparable programming language
- Experience with testing, troubleshooting, and maintaining code
- Experience supporting cloud infrastructure, production services, DevOps, platform engineering, or Site Reliability Engineering in AWS
- Experience with Linux administration and troubleshooting application, system, or networking issues in production or production-like environments
- Experience with Kubernetes, Docker, microservices, and cloud-native application deployment/troubleshooting
- Experience with Git, CI/CD pipelines, and infrastructure-as-code/automation using tools such as Terraform, Python, Bash, or Go
- Experience operating services in a FedRAMP, government cloud, or other regulated environment
- Experience using logs, metrics, dashboards, and alerts with tools such as Prometheus, Grafana, CloudWatch, CloudTrail, Elastic Stack, or Splunk
- Experience supporting CI/CD pipelines and automated production deployments using GitLab or Jenkins
- Experience with highly available, multi-region distributed systems, capacity planning, and disaster recovery
- Strong written and verbal communication skills
- Experience creating runbooks, troubleshooting guides, operational procedures, and audit documentation
- Experience participating in on-call rotations, production incidents, root-cause analysis, or post-incident reviews
- Understanding of Incident Commander responsibilities
- Must be a U.S. citizen because the work can only be performed by a U.S. citizen on U.S. soil
Benefits
Comp & perks- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, vesting following continued employment
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses for non-sales roles, subject to Cisco policies
