Site Reliability Engineer II

Cisco

. Monitor and triage infrastructure and application alerts across multi-tenant cloud environments .

Posted 9/28/2026full-timeUnited StatesMid-LevelSenior💰 $125,700 - $203,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in incident response, operational stability, and cloud infrastructure management, with a strong focus on automation and collaboration across teams. Proficient in implementing architectural remediations and streamlining operational processes to enhance efficiency.

Highest-signal resume keywords

Incident Response ManagementCloud Infrastructure MonitoringAutomation Playbook ImplementationConfiguration Management ToolsPost-Incident Review Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ManagementRoot Cause AnalysisCloud EnvironmentsInfrastructure-as-CodeDockerKubernetesSplunkOpenTelemetryPuppetAnsible

Tools & Technologies

AI Developer ToolingGitHub CopilotClaudeCodex

Industry Keywords

Multi-Tenant CloudOperational StabilityStandard Operating ProceduresGlobal Production ClustersU.S. Citizenship Requirement

Tech Stack

Tools & technologies

AnsibleCloudDockerKubernetesPuppetSplunkTerraform

About the role

Key responsibilities & impact

Monitor and triage infrastructure and application alerts across multi-tenant cloud environments
Lead end-to-end incident response and major incident management workflows
Implement and refine automated playbooks and standard operating procedures
Streamline operational handoffs and eliminate repetitive solving steps
Collaborate with Site Reliability Engineering and Product teams during Post-Incident Reviews
Identify root causes and implement permanent architectural remediations
Participate in an operational on-call rotation to maintain round-the-clock stability across global production clusters

Requirements

What you’ll need

Must be a U.S. citizen
Work must be performed on U.S. soil where required by the U.S. government
One of the following education/work experience alternatives, completed within the past 3 years or expected within the next 12 months: Master’s degree with 0 years of work experience; Bachelor’s degree with 2 years of work experience; educational or workforce development program (e.g., Associate’s, Apprenticeship, Boot camp, or Certification) with 3 years of work experience; or high school diploma (or equivalent) with 4 years of work experience
Education and work experience must be in Computer Science, Information Technology, or a related field
Preferred: exposure to configuration management and infrastructure-as-code tools such as Puppet, Ansible, or Terraform
Preferred: foundational knowledge of Docker and Kubernetes
Preferred: experience with Splunk (SPL, dashboards, alerting) or OpenTelemetry
Preferred: experience using AI developer tooling such as Claude, GitHub Copilot, or Codex

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Grants of Cisco restricted stock units, subject to eligibility and continued employment
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid birthday day off
Paid year-end holiday shutdown
4 paid personal wellness days
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward annually
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies