Social Media Communications Manager

Cisco

. Own the executive’s LinkedIn presence, including editorial calendar, publishing cadence, content mix, and platform best practices .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $196,300 - $248,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert-level understanding of LinkedIn and social media engagement strategies, with a strong ability to produce content in an executive's voice and analyze social performance metrics. Proficient in leveraging AI tools to enhance content workflows and community management.

Highest-signal resume keywords

Expert-Level Understanding Of LinkedInCommunity Management ExperienceSocial Reporting ProficiencyData Literacy In LinkedIn AnalyticsExperience Supporting C-Suite Executives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Social ReportingContent CreationEditorial JudgmentSocial ListeningEngagement Strategy DevelopmentAI-Assisted Content WorkflowsWriting In Executive VoiceTrend AnalysisPerformance Metrics DefenseInfluencer Tracking

Soft Skills

Strong CommunicationStrategic ThinkingCollaborationAttention To DetailAdaptability

Tools & Technologies

LinkedInXYouTubeAI ToolsSocial Media Platforms

Industry Keywords

Executive CommunicationsB2B TechnologyCommunity EngagementContent StrategySocial Media Best Practices

About the role

Key responsibilities & impact

Own the executive’s LinkedIn presence, including editorial calendar, publishing cadence, content mix, and platform best practices
Draft posts, suggested comments, and replies in the executive’s authentic voice
Own social reporting from monthly performance reports through campaign-level analysis
Track influencers, peer executives, analysts, and media voices shaping the executive’s space
Monitor relevant conversations and recommend when and how the executive should engage
Maintain a structured social listening practice and identify trends, emerging themes, and customer insights
Monitor engagement on executive posts and relevant platform conversations
Identify high-value engagement opportunities and deliver regular insights to the team
Serve as final quality gate for voice, platform fit, and production quality
Provide editorial direction and feedback on Designer and Operator work
Produce enablement briefs and toolkits for internal teams, advocates, and leaders
Coordinate with Global Communications to align the executive’s social presence with corporate communications
Operate and improve AI-assisted workflows for drafting, listening, and reporting
Spend real time in the feed daily tracking influencers, peers, analysts, and relevant conversations
Support expansion to X and YouTube as part of a developing vodcast strategy

Requirements

What you’ll need

Expert-level understanding of LinkedIn, including algorithm behavior, content formats, engagement mechanics, and audience growth strategies
Working fluency in X and YouTube and understanding of executive presence across platforms
Significant community management experience
Demonstrated experience writing in an executive’s voice, including comments, replies, and social copy
Solid foundation in social reporting and ability to defend selected metrics
Established social listening practice and ability to convert trends and customer insights into content recommendations
Experience tracking influencers, analysts, and peer executives and building engagement strategies
Strong editorial judgment regarding strategic value, voice, and platform fit
Data literacy and fluency in LinkedIn analytics
Experience building reports for senior stakeholders
Proficiency in and interest in AI tools
Experience building AI-assisted content workflows
Experience supporting C-suite executives or working in executive communications
Familiarity with AI, enterprise technology, or B2B technology is a plus

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to continued employment and vesting periods
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid birthday day off
Paid year-end holiday shutdown
4 paid personal wellness days
16 days of paid vacation per full calendar year for non-exempt full-time employees
Flexible vacation time off program with no defined limit for eligible exempt employees, subject to availability and business limitations
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco’s policies
Performance-based incentive pay for sales-plan employees
Opportunities to grow and build at Cisco
Cisco worldwide network of experts and collaborators