Solutions Engineer

Cisco

. Support the technical sales process .

Posted 9/15/2026full-timeRemote • Arizona • United StatesSeniorLead💰 $209,100 - $275,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive Solutions Engineering expertise with a focus on application and network protocols, technical sales support, and customer relationship management. Proficient in delivering technical presentations and managing solution deployments while collaborating with cross-functional teams.

Highest-signal resume keywords

Solutions Engineering ExperienceApplication And Network ProtocolsTechnical Presentation SkillsScripting Language ProficiencyUnified Communications Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application And Network Performance AnalysisPacket AnalysisTroubleshooting Application And Network InfrastructureSolution DeploymentTechnical Sales Support

Soft Skills

Relationship BuildingCommunication SkillsCollaboration

Tools & Technologies

ThousandEyes SolutionsHTTPDNSTCP/IPBGP

Industry Keywords

Technical Sales ProcessSolution TrialsCustomer SuccessTechnical ProspectingDemonstration Material

Tech Stack

Tools & technologies

DNSJavaScriptLinuxPerlPythonTCP/IP

About the role

Key responsibilities & impact

Support the technical sales process
Assist sales in technical prospecting to uncover opportunities
Demonstrate ThousandEyes solutions, capabilities, and use cases
Build and maintain technical trusted-advisor relationships with customers
Support customers during solution trials
Scope and architect solution deployments
Present to decision makers during trial wrap-up meetings
Participate in Solutions Engineering team activities and weekly team meetings
Participate in quarterly business review sales meetings
Present technical topics and successful wins
Share technical challenges and ways to overcome them
Establish and enhance demonstration material
Research technical topics impacting the industry
Support trade shows, networking events, and ThousandEyes Connect events
Contribute to blog, social media, white papers, and case studies
Provide solution feedback and suggestions to Product Management and Engineering
Participate in internal and external solution beta programs
Coordinate with Customer Success on post-sales support, including training, deployment, and support
Encourage customers to use Customer Success as an extension of their NOC

Requirements

What you’ll need

8+ years of Solutions Engineering experience
Experience working with application and network protocols, including HTTP, DNS, TCP/IP, and BGP
Experience designing, deploying, troubleshooting, or supporting application and network infrastructure
Experience working with unified communications technologies or solutions
Experience with application and network performance analysis solutions
Preferred: experience with packet analysis of network and application protocols
Preferred: experience using at least one scripting language, such as Python, Perl, or JavaScript
Preferred: experience troubleshooting and supporting Apple, Linux, and Microsoft operating systems
Preferred: experience delivering technical presentations and demonstrations to technical and business audiences

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to eligibility and continued employment
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Performance-based incentive pay for employees on sales plans
Annual bonuses for non-sales roles, subject to Cisco policies