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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical sales and solutions engineering, with a strong ability to translate customer needs into technical requirements. Proven experience in managing customer relationships and driving adoption of enterprise IT infrastructure solutions.
Highest-signal resume keywords
CCNP CertificationPre-Sales Solutions EngineeringEnterprise IT InfrastructureTechnical Sales ProcessCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Designing IT InfrastructureOperating IT InfrastructureSelling IT InfrastructureCross-SellingUpsellingTechnical Solution DesignMarket Insights AnalysisDemand Generation CampaignsConsultative Problem SolvingArchitecture Expertise
Soft Skills
CollaborationInfluencingMotivating TeamsCommunicationCustomer Business Understanding
Tools & Technologies
Cisco SolutionsVirtual Sales-Resource Support ToolsCustomer Relationship Management Tools
Certifications & Qualifications
CCNP CertificationCCIE CertificationBachelor’s Degree in Computer ScienceBachelor’s Degree in EngineeringBachelor’s Degree in Information Technology
Industry Keywords
Enterprise ITNetworkingSecurityData CenterObservabilityCollaborationChannel PartnersTechnical AdvisorCustomer SuccessStrategic Planning
About the role
Key responsibilities & impact- Own the Cisco brand with customers and partners as a technical sales professional
- Provide technical solutions addressing customer and partner business needs
- Collaborate with account and connected sales teams on customer plans and customer success
- Serve as an expert and trusted technical advisor to account teams and customers or partners
- Increase portfolio penetration through cross-selling, upselling, and competitive displacement
- Own technical relationships with customers and partners
- Lead engagements with IT decision-makers and lines of business
- Translate customer and partner business needs into technical requirements
- Land opportunities and expand within accounts
- Participate in customer strategic planning
- Provide feedback on strategic customer needs, market opportunities, and competitive tactics
- Move deals through the technical sales process
- Design and present solutions based on technical and business requirements
- Manage virtual sales-resource support teams and leverage tools to support deals
- Contribute to account planning and identify growth opportunities
- Drive innovation and lead solution conversations with technical executives
- Apply customer-business understanding to drive adoption of portfolio solutions
- Influence customer strategic priorities and lead cross-architecture designs
- Plan and lead demand-generation and enablement campaigns
- Lead demonstrations of technical solutions
- Position and differentiate Cisco solutions using competitive market insights
- Collaborate with internal teams and external partners on strategic alignment and customer relationships
- Motivate SE and extended sales teams through knowledge sharing and educational initiatives
- Implement adaptation strategies for evolving market conditions
Requirements
What you’ll need- 7+ years of hands-on experience designing, operating, or selling enterprise IT infrastructure
- CCNP-level certification or equivalent, or ability to earn it within 12 months of joining
- Ability to explain complex technology to technical and business audiences
- Based in the Dallas–Fort Worth area
- Pre-sales solutions engineering experience or experience owning technology decisions on the customer side preferred
- CCIE or equivalent expert-level certification preferred
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field preferred
- Hands-on experience across more than one architecture, such as networking, security, data center, observability, or collaboration preferred
- Experience working with channel partners and a consultative approach to solving customer problems preferred
- Occasional travel elsewhere in Texas and out of state
Benefits
Comp & perks- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, subject to eligibility
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time on hire and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Performance-based sales incentive pay on top of base salary
- Annual bonuses for eligible non-sales roles
