Solutions Engineer, US Commercial East

Cisco

. Support the technical sales process .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSenior💰 $218,600 - $286,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Solutions Engineering, with a strong focus on technical sales support, solution architecture, and customer relationship management. Proficient in application and network protocols, performance analysis, and delivering impactful technical presentations.

Highest-signal resume keywords

Solutions Engineering ExperienceApplication And Network ProtocolsTechnical Presentations And DemonstrationsScripting Language ProficiencyCisco Certified Network Professional (CCNP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application And Network Performance AnalysisPacket AnalysisTroubleshooting Application And Network InfrastructureUnified Communications TechnologiesTechnical Sales SupportSolution ArchitectureTechnical ProspectingTechnical DocumentationCustomer Training And SupportTechnical Relationship Management

Soft Skills

Communication SkillsRelationship BuildingTeam CollaborationProblem SolvingPresentation Skills

Tools & Technologies

ThousandEyes SolutionsApple Operating SystemsLinux Operating SystemsMicrosoft Operating Systems

Certifications & Qualifications

Cisco Certified Network Professional (CCNP)

Industry Keywords

Fortune 500Enterprise OrganizationsTechnical Sales ProcessNetworking EventsSolution TrialsCustomer SuccessTechnical ChallengesDemonstration MaterialsBeta ProgramsCase Studies

Tech Stack

Tools & technologies

DNSJavaScriptLinuxPerlPythonTCP/IP

About the role

Key responsibilities & impact

Support the technical sales process
Assist sales in technical prospecting to uncover opportunities
Demonstrate ThousandEyes solutions, capabilities, and use cases
Build and maintain technical trusted-advisor relationships with customers
Support customers during solution trials
Scope and architect solution deployments
Present to decision makers during trial wrap-up meetings
Participate in weekly team meetings and quarterly business review sales meetings
Present technical topics and successful wins
Share technical challenges and solutions
Establish and enhance demonstration materials
Research technical topics impacting the industry
Support trade shows, networking events, and ThousandEyes Connect events
Contribute to blogs, social media posts, white papers, and case studies
Provide solution feedback and suggestions to Product Management and Engineering
Participate in internal and external solution beta programs
Coordinate post-sales support with Customer Success, including training, deployment, and support
Help customers use Customer Success as an extension of their NOC

Requirements

What you’ll need

5+ years of Solutions Engineering experience
Experience selling into Fortune 500 or other enterprise organizations
Experience with application and network protocols, including HTTP, DNS, TCP/IP, and BGP
Experience designing, deploying, troubleshooting, or supporting application and network infrastructure
Experience with unified communications technologies or solutions
Experience with application and network performance analysis solutions
Experience with packet analysis of network and application protocols
Experience using at least one scripting language, such as Python, Perl, or JavaScript
Experience troubleshooting and supporting Apple, Linux, and Microsoft operating systems
Experience delivering technical presentations and demonstrations to technical and business audiences
Cisco Certified Network Professional (CCNP) preferred

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid birthday day off
Paid year-end holiday shutdown
4 paid personal wellness days
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program for exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses may be available for non-sales roles
Performance-based incentive pay for employees on sales plans
Professional growth opportunities
Global collaboration and networking opportunities