Solutions Engineer, US Commercial East

Cisco

. Assist sales in technical prospecting to uncover opportunities .

Posted 10/28/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $218,600 - $286,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive Solutions Engineering expertise with a focus on application and network protocols, technical presentations, and customer relationship management. Proficient in deploying and troubleshooting network infrastructure while providing valuable insights to enhance customer success.

Highest-signal resume keywords

Solutions Engineering ExperienceApplication And Network ProtocolsTechnical PresentationsScripting Language ProficiencyCisco Certified Network Professional (CCNP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application And Network Performance AnalysisPacket AnalysisTroubleshooting Network InfrastructureDesigning Network SolutionsUnified Communications Technologies

Soft Skills

Building Trusted-Advisor RelationshipsEffective CommunicationCollaboration With Teams

Tools & Technologies

ThousandEyes SolutionsApple Operating SystemsLinux Operating SystemsMicrosoft Operating Systems

Certifications & Qualifications

Cisco Certified Network Professional (CCNP)

Industry Keywords

Fortune 500Enterprise OrganizationsTechnical ProspectingSolution TrialsCustomer Success

Tech Stack

Tools & technologies

DNSJavaScriptLinuxPerlPythonTCP/IP

About the role

Key responsibilities & impact

Assist sales in technical prospecting to uncover opportunities
Demonstrate ThousandEyes solutions, capabilities, and use cases
Build and maintain technical trusted-advisor relationships with customers
Support customers during solution trials
Scope and architect solution deployments
Present to decision makers during trial wrap-up meetings
Participate in weekly team meetings and quarterly business review sales meetings
Present technical topics and successful wins
Share technical challenges and approaches to overcome them
Help establish and enhance solution demonstration material
Research technical topics impacting the industry
Support trade shows, networking events, and ThousandEyes Connect events
Contribute to blog, social media, white papers, and case studies
Provide solution feedback and suggestions to Product Management and Engineering
Participate in and provide feedback on internal and external solution beta programs
Coordinate with Customer Success on post-sales training, deployment, and support
Guide customers to use Customer Success as an extension of their NOC

Requirements

What you’ll need

5+ years of Solutions Engineering experience
Experience selling into Fortune 500 or other enterprise organizations
Experience working with application and network protocols, including HTTP, DNS, TCP/IP, and BGP
Experience designing, deploying, troubleshooting, or supporting application and network infrastructure
Experience working with unified communications technologies or solutions
Experience with application and network performance analysis solutions
Experience with packet analysis of network and application protocols
Experience using at least one scripting language, such as Python, Perl, or JavaScript
Experience troubleshooting and supporting Apple, Linux, and Microsoft operating systems
Experience delivering technical presentations and demonstrations to technical and business audiences
Cisco Certified Network Professional (CCNP) preferred

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
Non-exempt employees: 16 days of paid vacation time per full calendar year
Exempt employees: flexible vacation time off program with no defined limit, subject to availability and business limitations
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Performance-based incentive pay for employees on sales plans
Annual bonuses for non-sales roles, subject to Cisco policies