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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program leadership, strategic planning, and cross-functional collaboration within an enterprise technology environment. Proficient in leveraging data analysis, executive communication, and AI-enabled tools to drive operational improvements and influence stakeholder outcomes.
Highest-signal resume keywords
Program LeadershipStrategic PlanningData AnalysisExecutive CommunicationCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ExecutionResource OptimizationScenario PlanningMetrics DefinitionOperational AnalysisSales EnablementTalent DevelopmentWorkflow AutomationGenerative AIPrompt Engineering
Soft Skills
Stakeholder InfluencePrioritizationMentorshipProblem SolvingCommunication
Tools & Technologies
SalesConnectSharePointDigital Enablement PlatformsAI-Enabled ToolsManagement Toolkits
Certifications & Qualifications
PMPCPMAILean Six SigmaProsci Organisational Change
Industry Keywords
Enterprise TechnologyB2B SalesLeadership DevelopmentCross-Functional InitiativesOperational Risks
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Translate Americas business vision and strategic priorities into program goals, roadmaps, success criteria, and investment decisions
- Synthesize field feedback, sales performance data, leadership capability needs, market trends, and AI-assisted analysis
- Build strategic narratives and advise executive participants on priorities, trade-offs, resourcing, and outcomes
- Own end-to-end program execution, including delivery plans, milestone tracking, dependencies, decision logs, risk mitigation, customer commitments, and critical work products
- Sequence initiatives against resource capacity and sales calendars and recommend course corrections
- Develop executive briefings, communications, management toolkits, launch packets, operating cadences, and program scorecards
- Design and complete people leadership, mentorship, career acceleration, and field activation experiences
- Develop operating clinics, leadership sessions, executive panels, coaching resources, management job aids, and AI-enabled playbooks
- Lead cohort-based program lifecycles, including recruitment, application review, onboarding, mentor matching, engagement, and alumni follow-through
- Partner with Sales Executives, AVPs, Operations Directors, Global Enablement, People & Communities, Communications, and field leaders
- Influence outcomes across cross-functional and matrixed teams without direct line authority
- Define metrics, targets, automated dashboards, and feedback loops
- Analyze operational results, identify gaps, and recommend evidence-based adjustments and resource trade-offs
- Leverage Generative AI, analytics, prompt engineering, and workflow automation to improve planning and delivery
- Continuously improve strategy and planning processes and document repeatable practices
Requirements
What you’ll need- Bachelor’s degree plus 7 years of related experience, Master’s degree plus 4 years, PhD plus 1 year, or equivalent relevant work experience
- 5–7+ years of experience in strategy and planning, business operations, program leadership, sales enablement, or people leadership and talent development in an enterprise technology environment
- Demonstrated track record of owning complex cross-functional initiatives from strategy and planning through direct execution and measurement
- Strong executive communication, stakeholder influence, data analysis, prioritization, and delivery management skills
- Ability to influence across matrixed organizations without direct authority, lead executive stakeholders, and independently resolve operational risks
- Experience with enterprise B2B sales motions, frontline sales leadership dynamics, Systems Engineering environments, and large-scale leadership or mentorship programs preferred
- Experience with scenario planning, resource optimization, program telemetry/analytics, and AI-enabled workflow improvement preferred
- Familiarity with SalesConnect, SharePoint, digital enablement platforms, and virtual/hybrid executive programming preferred
- Hands-on experience with Generative AI tools, prompt engineering, and workflow automation preferred
- Professional certification such as PMP, CPMAI, Lean Six Sigma, Prosci Organisational Change, or relevant leadership coaching certification preferred
Benefits
Comp & perks- Medical, dental and vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- 4 paid personal wellness days
- Flexible vacation time off program for exempt employees
- 16 days of paid vacation for non-exempt employees
- 80 hours of sick time off provided on hire date and each January 1st
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses for non-sales roles
- Performance-based incentive pay for employees on sales plans
