Strategy & Planning Manager

Cisco

. Craft Cisco's CX partner strategy with senior leaders .

Posted 10/2/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $155,500 - $226,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in partner strategy development and execution within the enterprise technology sector, with a strong focus on customer success and business analysis. Proven ability to influence cross-functional teams and drive growth through strategic decision-making and effective communication.

Highest-signal resume keywords

Partner Ecosystem ExperienceCustomer Success Strategy DevelopmentLeadership and Communication SkillsProject ManagementBusiness Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategy DevelopmentProject ManagementBusiness AnalysisProblem SolvingInfluencing Without Direct Authority

Soft Skills

LeadershipCommunicationInterpersonal SavvyConsensus BuildingResilient Problem Solving

Industry Keywords

Enterprise TechnologyHigh-Tech IndustryPartner ManagementCustomer SuccessManagement Consulting

About the role

Key responsibilities & impact

Craft Cisco's CX partner strategy with senior leaders
Develop and execute partner-led customer success strategies to accelerate customer adoption and value realization
Identify and explore new opportunities and business models to develop partner capabilities and services
Lead decision-making, execution, and success metrics for new opportunities
Formulate long-term strategic priorities and plans for partner service offerings, engagement models, and ecosystem growth
Collaborate with Cisco business units and cross-functional leadership
Influence and partner with CX, partner, sales, product, partner programs, and other internal and external teams
Develop expertise in Cisco's partner business, markets served, and competitors
Explore complex problems and drive growth through the Cisco Partner ecosystem
Establish relationships across the organization

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
5+ years' experience in partner ecosystems within enterprise technology
8+ years overall working experience in customer success, management consulting, professional services, or partner strategy
Demonstrated leadership and communication skills to work with senior leaders across various geographies
Solid understanding of the high-tech industry and the role partners play
Proven ability to ramp up quickly in new areas
Excellence in strategy development, project management, business analysis, problem solving, verbal and written communication, consensus building, and influencing without direct authority
Outstanding business judgment, including strategic decision-making with tactical execution, interpersonal savvy, and resilient problem solving
Preferred: Partner management and customer success experience in a fast-paced technology environment
Preferred: Experience translating technical solutions and services into customer value and business outcomes
Preferred: Strong organizational, analytical, and influencing skills with ability to lead multiple projects with minimum supervision

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Potential grants of Cisco restricted stock units, vesting following continued employment
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid employee birthday day off
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1 thereafter
Up to 80 hours of unused sick time carried forward annually
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies
Performance-based incentive pay for employees on sales plans
Opportunities to grow and build through a worldwide network of teams and experts