Strategy & Planning Manager

Cisco

. Craft Cisco's CX partner strategy .

Posted 10/1/2026full-timeRemote • United StatesMid-LevelSenior💰 $155,500 - $226,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in partner strategy development and execution, with a strong focus on customer success and business outcomes in the high-tech industry. Proven ability to lead cross-functional teams and influence stakeholders while managing multiple projects in a fast-paced environment.

Highest-signal resume keywords

Partner Ecosystem ExperienceCustomer Success Strategy DevelopmentLeadership and Communication SkillsProject ManagementBusiness Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategy DevelopmentProject ManagementBusiness AnalysisProblem SolvingInfluencing Without Direct AuthorityCustomer SuccessPartner ManagementTechnical Solution TranslationDecision-MakingTactical Execution

Soft Skills

Interpersonal SavvyResilient Problem SolvingConsensus BuildingAnalytical SkillsOrganizational Skills

Industry Keywords

High-Tech IndustryPartner StrategyEnterprise TechnologyCustomer ValueBusiness OutcomesEcosystem GrowthSenior Leadership CollaborationGlobal GrowthEngagement ModelsComplex Problem Exploration

About the role

Key responsibilities & impact

Craft Cisco's CX partner strategy
Collaborate with senior leaders to scale partner programs that drive global growth
Develop and execute partner-led customer success strategies
Accelerate customer adoption and value realization
Identify and explore new opportunities and business models to develop partner capabilities and services
Lead decision-making, execution, and success metrics for new opportunities
Formulate long-term strategic priorities and plans for partner service offerings, engagement models, and ecosystem growth
Influence internal and external collaborators across CX, partner, sales, product, and partner programs teams
Build expertise in Cisco’s partner business, markets, and competitors
Explore complex problems and establish relationships across the organization

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
5+ years' experience in partner ecosystems within enterprise technology
8+ years overall working experience in customer success, management consulting, professional services, or partner strategy
Demonstrated leadership and communication skills to work with senior leaders across various geographies
Solid understanding of the high-tech industry and the role partners play
Proven ability to ramp up quickly in new areas
Excellence in strategy development, project management, business analysis, problem solving, verbal and written communication, consensus building, and influencing without direct authority
Outstanding business judgment, including strategic decision-making with tactical execution, interpersonal savvy, and resilient problem solving
Partner management and customer success experience in a fast-paced technology environment
Experience translating technical solutions and services into customer value and business outcomes in sophisticated environments
Strong organizational, analytical, and influencing skills
Ability to lead multiple projects with minimum supervision

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to eligibility and continued employment
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco’s policies
Performance-based incentive pay for sales-plan employees