Technical Leader – AIOps, Agentic Platform

Cisco

. Design, build, and deliver production-grade AI agents, multi-agent workflows, and platform capabilities for SRE and infrastructure operations .

Posted 10/26/2026full-timeRemote • United StatesSenior💰 $184,300 - $233,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI/ML-powered workflow development, backend software engineering, and operational tooling within large-scale distributed environments. Proficient in integrating telemetry frameworks and implementing CI/CD automation while mentoring team members on AI engineering best practices.

Highest-signal resume keywords

AI/ML Workflow DevelopmentBackend Software EngineeringPython, Go, Java, or Rust ProficiencyDistributed Telemetry and Data PipelinesSRE Practices and CI/CD Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Agent DesignConcurrencyData StructuresAPI DevelopmentPrompt EngineeringTool/Function CallingEvaluation Benchmark BuildingStructured Output ValidationSecurity GuardrailsAutomated Testing

Soft Skills

MentoringCollaboration

Tools & Technologies

OpenTelemetryPrometheusKafkaPulsarElasticsearchKubernetesContainer EnvironmentsRunbook OrchestrationFunction SchemasMCP

Industry Keywords

SREDistributed SystemsOperational ToolingReal-Time Anomaly DetectionAutomated Root-Cause AnalysisIncident MitigationMulti-Agent WorkflowsTelemetry FrameworksCloud EnvironmentsProduction AI Systems

Tech Stack

Tools & technologies

CloudElasticSearchJavaKafkaKubernetesPrometheusPulsarPythonRustGo

About the role

Key responsibilities & impact

Design, build, and deliver production-grade AI agents, multi-agent workflows, and platform capabilities for SRE and infrastructure operations
Contribute to architectural reviews, design specifications, and technical trade-off discussions
Develop AI/ML-powered workflows for real-time anomaly detection, automated root-cause analysis, and proactive incident mitigation
Integrate telemetry frameworks, distributed monitoring systems, APIs, and cloud/on-prem environments for real-time AI context gathering
Implement automated testing, evaluation harnesses, human-in-the-loop approval gates, and deployment pipelines
Collaborate with Principal Engineers, software engineers, data scientists, and operations teams to integrate AI capabilities into core platform workflows
Mentor team members on AI engineering standard methodologies
Measure and report operational metric gains, MTTR reduction, and automation efficiency

Requirements

What you’ll need

Bachelor's degree in Computer Science, Computer Engineering, or a related technical field with 10+ years of relevant software engineering experience, or Master's degree with 8+ years, or PhD with 5+ years
8+ years of experience building, testing, and deploying backend software, operational tooling, or platform services within large-scale distributed environments
Proven track record of authoring at least 3+ major design proposals/RFCs and leading system design reviews
5+ years of deep proficiency in Python, Go, Java, or Rust
Expertise in concurrency, data structures, and API development
2+ years of practical experience developing with LLMs
Documented success in prompt engineering, tool/function calling, or transitioning AI agents from prototype to production
Experience with modern agent orchestration, semantic search, retrieval-augmented generation (RAG), and standard tool integration interfaces such as MCP and function schemas
Experience with distributed telemetry and data pipelines such as OpenTelemetry, Prometheus, Kafka/Pulsar, Elasticsearch, and vector databases
Practical exposure to SRE practices, CI/CD automation, Kubernetes/container environments, and runbook orchestration
Experience building evaluation benchmarks, structured output validation, or security guardrails for production AI systems

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies