Technical Leader – CX Engineering Productivity

Cisco

. Shape technical strategy across developer platforms, CI/CD, build and test infrastructure, tooling, and AI-assisted development .

Posted 9/15/2026full-timeSan Jose • California • United StatesSenior💰 $214,100 - $309,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in engineering productivity and developer platforms, with a strong focus on CI/CD, build systems, and AI-assisted development. Proven ability to lead technical strategy, influence cross-functional teams, and implement metrics for software delivery.

Highest-signal resume keywords

10+ Years In Engineering ProductivityExpertise With CI/CD And GitOps PlatformsProficiency With IaC ToolsExperience Designing Developer PlatformsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CI/CDDeveloper PlatformsBuild SystemsPythonGoJavaTerraformCloudFormationDORA MetricsTest Infrastructure

Soft Skills

Influencing Across OrganizationsBuilding ConsensusDriving AdoptionTechnical LeadershipCoaching

Tools & Technologies

JenkinsGitHub ActionsGitLab CIArgoCDFluxKubernetesAWSAzureGCPSplunk

Certifications & Qualifications

BS In EngineeringMS In Engineering

Industry Keywords

DevOpsPlatform EngineeringContinuous ImprovementDeveloper ExperienceAutomation

Tech Stack

Tools & technologies

AWSAzureCloudFluxGoogle Cloud PlatformGrafanaJavaJenkinsKubernetesPrometheusPythonSDLCSplunkTerraformGo

About the role

Key responsibilities & impact

Shape technical strategy across developer platforms, CI/CD, build and test infrastructure, tooling, and AI-assisted development
Connect Platform, Application, Product, Security, and Operations teams to remove engineering friction
Champion DORA, SPACE, golden paths, and continuous developer-experience improvement
Design self-service internal developer platforms, golden paths, and paved roads
Deliver fast local and cloud development environments, dev containers, and quick feedback loops
Modernize CI/CD and build systems with build caching, incremental builds, merge queues, and quality gates
Establish metrics and observability for software delivery, including DORA metrics, cycle time, build and test health, and DevEx signals
Integrate AI code assistants, AI-assisted review, test generation, and agentic development workflows
Ensure productivity platforms, CI/CD, and developer tooling are resilient and performant
Build relationships with vendors, open-source communities, and industry peers
Gather and prioritize requirements from engineering and security stakeholders
Run developer-experience and tooling-adoption feedback loops
Lead technical reviews and knowledge-sharing initiatives
Provide technical leadership and coaching in platform engineering, developer experience, and automation
Track emerging trends and rapidly implement and iterate on productivity, platform engineering, build-system, and AI-assisted development solutions

Requirements

What you’ll need

10+ years in engineering productivity, developer platforms, DevOps, build/release, or infrastructure engineering with demonstrated technical leadership progression
BS or MS in Engineering, STEM, or a related field
Proven track record designing and implementing developer platforms, tooling, or CI/CD and build systems serving multiple teams
Experience with internal developer platforms, platform-as-a-service offerings, or developer portals such as Backstage
Experience with productivity measurement and delivery practices, including DORA metrics, SLOs, quality gates, and CI/CD
Ability to influence across organizations, build consensus, and drive adoption of technical strategies and tooling
Expertise with CI/CD and GitOps platforms including Jenkins, GitHub Actions, GitLab CI, ArgoCD, and Flux
Expertise with modern build systems including Bazel, monorepo tooling, and remote/build caching
Depth in test infrastructure, including fast and reliable test suites, flaky-test management, and test observability
Proficiency with IaC tools including Terraform and CloudFormation
Proficiency with cloud-native platforms including Kubernetes, AWS, Azure, and GCP
Proficiency in Python, Go, or Java with strong scripting and automation skills
Experience instrumenting the SDLC with Splunk, OpenTelemetry, Prometheus, or Grafana
Hands-on experience integrating AI-assisted and agentic development tools into engineering workflows
Familiarity with DevEx research methods, developer surveys, and the SPACE framework
Strong communication skills and ability to influence technical decisions across organizational levels

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to eligibility and continued employment
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies