Customer Content Specialist

Cision France

. Work directly with clients to ensure press releases are distributed to their desired target audience .

Posted 10/16/2026full-timeToronto • CanadaJunior💰 CA$50,000 - CA$60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client communication and content strategy, with a strong focus on customer service and collaboration to achieve business goals. Proficient in content creation and knowledgeable in SEO and content best practices to enhance client engagement.

Highest-signal resume keywords

Client CommunicationContent CreationSEO KnowledgeCustomer ServicePowerPoint Expertise

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Content CreationSEOAEOGEOContent Best Practices

Soft Skills

Team PlayerSelf-DrivenPassion for Customer ServiceCollaborative

Tools & Technologies

PowerPointCanvaCision Communications Solutions

Certifications & Qualifications

BA Degree in Communication-Related Field

Industry Keywords

Press Release DistributionClient EngagementRevenue GenerationHybrid Work Setting

About the role

Key responsibilities & impact

Work directly with clients to ensure press releases are distributed to their desired target audience
Serve as the primary point of contact for clients throughout the distribution process
Act as product experts and strategists, aligning service offerings with clients’ communication needs
Recommend content best practices to increase engagement and visibility
Help clients find success through Cision’s communications solutions
Collaborate with the team to support client service and business goals

Requirements

What you’ll need

Team player who is self-driven to exceed core metrics and department goals
Ability to work collaboratively within a hybrid work setting
Passion for customer service
Proven ability to master a product portfolio and position solutions to customers to impact revenue generation
1+ years of experience in content creation, customer service, or related field required
BA degree in a communication-related field required
Knowledge of SEO, AEO, GEO and content best practices desired
Expertise in PowerPoint, Canva, and public speaking a plus
Overtime and holiday coverage may be required based on business needs

Benefits

Comp & perks

Hybrid work model based on performance and career progression
Introductory training program for proprietary systems
Opportunities for career progression and advancement
Flexible Time Off
Evening and weekend shifts eligible for pay differentials
Reasonable accommodations for qualified individuals with disabilities