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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in credentialing and compliance research, with a strong focus on data accuracy and regulatory standards. Proficient in Microsoft Office Suite and case management systems, while effectively mentoring peers and supporting quality assurance initiatives.
Highest-signal resume keywords
Credentialing ResearchCompliance StandardsData ValidationMicrosoft Office SuiteBackground Screening
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryDocumentation ReviewCase ManagementResearch SkillsRegulatory Compliance
Soft Skills
Attention to DetailWritten CommunicationVerbal CommunicationMultitaskingProfessionalism
Tools & Technologies
LicenseManager ProSanctionCheckCase Management Systems
Industry Keywords
CredentialingLicensingQuality AssuranceProcess ImprovementBackground Screening
About the role
Key responsibilities & impact- Execute credentialing and licensing research, data validation, and compliance checks supporting LicenseManager Pro and SanctionCheck operations
- Perform data entry across multiple units and cross-train in various processes
- Review and analyze documentation from vendors, regulators, and professional boards
- Research, verify, and input credentialing/licensure information according to client requirements
- Apply compliance standards and regulatory rules to ensure data accuracy
- Monitor and track case progress, escalating complex issues when appropriate
- Document findings and maintain detailed case notes for leadership review
- Support quality assurance through structured training and performance standards
- For Level III, investigate and resolve complex or unusual cases independently
- Mentor Specialists I and II and support their training and development
- Partner with Supervisors and Quality to identify process gaps and recommend improvements
- Provide feedback on workflow efficiency and case-handling best practices
- Serve as a peer leader modeling consistency and professionalism
Requirements
What you’ll need- High school diploma or equivalent required
- Associate or bachelor’s degree preferred for specific levels
- Strong attention to detail and ability to follow structured processes
- Ability to navigate the internet for research activities
- Experience in background screening, credentialing, or compliance research preferred
- Proficiency with Microsoft Office Suite and case management systems
- Strong written and verbal communication skills
- Ability to multitask, meet deadlines, and work in a fast-paced environment
- Progression through Levels II–IV requires demonstrated proficiency, initiative, and peer support contributions
- For candidates hired into Global Shared Services Philippines, onsite work in Quezon City with a shifting schedule is required
- Ability to communicate clearly and exchange accurate information constantly
- Ability to occasionally move objects up to 10 lbs
Benefits
Comp & perks- Full-time employment
- Remote work option
- General office equipment provided/used as part of the role
