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Citi

Business Analyst – SAP Fieldglass

Citi

. Execute enterprise application enhancements, implementations, upgrades, and support activities within the Technology Organization and Supply Chain functions .

Posted 10/9/2026full-timePune • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enterprise application enhancements and implementations, particularly with SAP and related tools. Proficient in data analysis, SQL queries, and stakeholder collaboration to optimize business processes and support operational efficiency.

Highest-signal resume keywords
SAP ExpertiseSQL/PL SQL QueriesEnterprise Application ImplementationTravel And Expense Process KnowledgeAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Enterprise Application EnhancementsSystem ConfigurationData AnalysisComplex Query WritingElectronic ProcessingWorkflow ManagementData Warehouse ToolsMiddleware ToolsUAT Issue ResolutionProduction Migration Support
Soft Skills
Attention To DetailOrganizational SkillsInterpersonal SkillsTeam OrientationFlexibility
Tools & Technologies
SAPConcurFieldglassMicrosoft OfficeVisio
Industry Keywords
Procure-To-Pay ProcessesBusiness Requirements Document (BRD)Stakeholder CoordinationManagement ActivitiesClient Interaction

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Execute enterprise application enhancements, implementations, upgrades, and support activities within the Technology Organization and Supply Chain functions
  • Gather requirements, design solutions, configure systems, and perform end-to-end validation
  • Work with Operations, Finance, and business stakeholders
  • Apply AI tools and enablement to procure-to-pay processes
  • Coordinate with multiple stakeholders to deliver BRDs, testing support, UAT issue resolution, and production migration support
  • Provide analytical support by writing complex queries
  • Schedule meetings and prepare agendas and minutes
  • Assist with training and recruiting contract resources
  • Participate in management activities as required
  • Liaise between business users and technologists to support business performance analysis and planning

Requirements

What you’ll need
  • 5+ years’ experience in enterprise platforms such as SAP, with expertise in Concur and travel expenses (CTE), Fieldglass, and data warehouse and middleware tools
  • Experience in implementation, enhancements, upgrades, and rollout projects
  • Strong process knowledge around travel and expense processes
  • Experience in electronic processing and workflows
  • Good knowledge of SQL/PL SQL queries
  • Understanding of SAP data models and integration with other modules
  • Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment
  • Ability to synthesize and analyze data methodically with precise qualitative outputs
  • Attention to detail and precision of data and overall quality of outputs
  • Experience with Microsoft Office tools, including Word, Excel, PowerPoint, and Visio
  • Ability to embrace and master new technologies and changing processes
  • Ability to work independently with minimal supervision and effectively in a team-oriented atmosphere
  • Excellent follow-up skills, attention to detail, multitasking, leadership, team orientation, interpersonal skills, flexibility, and analytical skills
  • Strong written and verbal communication skills
  • Ability to establish rapport and build effective relationships across functions, regions, and management levels
  • Motivated self-starter with a strong sense of urgency and ability to manage multiple requests in a deadline-driven environment
  • Bachelor's degree, university degree, or equivalent experience

Benefits

Comp & perks
  • Equal opportunity employment
  • Reasonable accommodation for applicants with disabilities