Fraud Operation Lead Analyst – Vice President

Citi

. Lead Fraud Management projects and manage a component of the fraud loss portfolio .

Posted 10/7/2026full-timeJacksonville • Florida • United StatesSenior💰 $93,440 - $140,160 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Fraud Management, including the development of policies and strategies to mitigate fraud losses while ensuring a customer-centric approach. Capable of leading projects, managing teams, and applying analytical solutions to enhance fraud detection and compliance.

Highest-signal resume keywords

Fraud ManagementRisk/Reward Balance MethodologyAnalytical/Modeling SolutionsChange ManagementCompliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud DetectionFraud Loss ManagementPolicy DevelopmentProject ManagementAnalytical Skills

Soft Skills

Clear CommunicationUnbiased Decision-MakingCoaching

Certifications & Qualifications

Bachelor’s DegreeMaster’s Degree

Industry Keywords

Fraud Loss PortfolioOperational ObjectivesAuthorization Detection StrategiesDiverse Working Environment

About the role

Key responsibilities & impact

Lead Fraud Management projects and manage a component of the fraud loss portfolio
Contribute to the development of fraud management policies, processes, procedures, tactics and strategies
Manage fraud losses and advise or coach new or lower level personnel
Ensure analysts make appropriate decisions using risk/reward balance methodology
Identify fraud detection issues at the strategy and portfolio level and provide analytical/modeling solutions
Participate in change management initiatives and monitor operational objectives and goals
Manage authorization detection strategies to mitigate fraud losses and balance risk/reward while remaining customer centric
Prioritize and plan detection projects in conjunction with fraud management policies and strategies
Assess risk in business decisions, drive compliance, apply ethical judgment, and escalate, manage and report control issues transparently

Requirements

What you’ll need

6-10 years of experience in a related role
Senior level experience in a similar position preferred
Expert in the subject of at least one area of the function
Consistently demonstrates clear and concise written and verbal communication
Demonstrated ability to remain unbiased in a diverse working environment
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred

Benefits

Comp & perks

Discretionary and formulaic incentive and retention awards
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays