Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Citi

Head of Product, Innovation and AI, Senior Vice President

Citi

. Lead and scale a high-performing team of Product Managers across multiple agile monthly releases .

Posted 11/10/2026full-timeUnited StatesSenior💰 $156,160 - $234,240 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading product management teams and defining product discovery and delivery frameworks for complex travel systems. Proficient in modern API architectures, AI/ML product applications, and agile methodologies, with a strong focus on customer-centric digital experiences and compliance.

Highest-signal resume keywords
Digital Product ManagementAgile Product Delivery MethodologiesAPI ArchitecturesData AnalyticsTravel Technology

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product Discovery FrameworksBooking Funnel OptimizationKPI InstrumentationMulti-Supplier API OrchestrationInventory Display LogicAI-Driven CapabilitiesA/B Testing FrameworksMarket TestingProduct Roadmap DevelopmentCompliance with Consumer Protection Laws
Soft Skills
Exceptional CommunicationStorytellingNegotiation SkillsCollaborationCustomer Obsession
Tools & Technologies
Cloud-Native PlatformsMachine LearningDigital UX/UI DesignAnalytics ToolsThird-Party Integrations
Certifications & Qualifications
Bachelor’s DegreeMaster’s Degree/MBA Preferred
Industry Keywords
Travel TechnologyConsumer PlatformsLoyalty/RewardsMarketplace EcosystemsFinancial Services

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Lead and scale a high-performing team of Product Managers across multiple agile monthly releases
  • Define product discovery and delivery frameworks for complex travel systems, including booking funnel optimization, multi-supplier API orchestration, release planning, and KPI instrumentation
  • Establish product management practices, frameworks, and discovery-to-delivery lifecycles
  • Unite Technology, Digital UX/UI Design, Analytics, Marketing, Customer Experience and Servicing, and Business Owners around a cohesive product vision
  • Cultivate innovation, data fluency, accountability, customer obsession, and collaboration
  • Define and execute multi-year product roadmaps supporting growth, premium cardmember retention, and travel volume expansion
  • Optimize inventory display logic, cache refresh strategies, supplier markup/discount rules, and ancillary cross-sell modules
  • Prioritize business, partner, technology, and customer needs using quantitative evaluation and value-scoring frameworks
  • Direct travel product features from concept and market testing through MVP delivery, rollout, optimization, or deprecation
  • Translate partnership strategy and third-party capabilities into technical product requirements and integrations
  • Co-create cardmember features with partner product and engineering teams, optimize inventory caching/search speeds, and enforce product SLA standards
  • Own the digital product experience across inspiration, search, dynamic packaging, points-plus-cash checkout, and post-booking support
  • Lead ideation and delivery of AI-driven capabilities, including recommendation engines, contextual search, and conversational AI strategies
  • Partner with Data Analytics and Machine Learning teams on A/B and multivariate testing frameworks
  • Ensure AI and algorithmic products comply with Citi’s AI governance, ethical AI principles, model risk management, and data privacy policies
  • Collaborate with USCC Brand, Loyalty, and Portfolio Marketing on value propositions and go-to-market feature rollouts
  • Deliver capabilities supporting cardmember acquisition campaigns, milestone rewards, and seasonal travel promotions
  • Ensure travel products and booking workflows comply with risk controls, consumer protection laws, DOT/FTC regulations, ADA standards, and payment network rules
  • Lead product initiatives through New Activity Committees, Third-Party Risk Management, Privacy, and InfoSec reviews

Requirements

What you’ll need
  • 10–14+ years of relevant experience in digital product management, consumer platforms, travel technology (OTA/GDS), loyalty/rewards, or marketplace ecosystems
  • Proven track record of leading, managing, and developing product management teams within a large, matrixed financial services or high-scale consumer tech organization
  • Demonstrated success taking complex, multi-million-dollar digital products and partner integrations from strategy to scalable production delivery
  • Proficiency in modern API architectures, cloud-native platforms, AI/ML product applications, data analytics, and agile product delivery methodologies
  • Substantial experience collaborating with senior external technology/content partners and executive stakeholders across business, technology, operations, legal, and compliance
  • 10+ years related product sales experience
  • Ability to articulate a compelling product vision and rally multidisciplinary teams to execute against strategic outcomes
  • Exceptional communication, storytelling, and negotiation skills to influence senior leadership and align cross-functional partners
  • Focus on delivery excellence, removing blockers, and managing complex dependencies in fast-paced, ambiguous environments
  • Passion for understanding customer pain points and designing intuitive, frictionless digital experiences
  • Commitment to managing operational, compliance, and third-party risks
  • Bachelor’s/University degree
  • Master’s degree/MBA preferred

Benefits

Comp & perks
  • Hybrid arrangement with 3 days in the office and 2 days working remotely each week
  • Ongoing learning and development opportunities
  • Programs that support financial wellbeing, family needs, and work-life balance
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Discretionary and formulaic incentive and retention awards may be available for eligible employees