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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan processing, ensuring data integrity and compliance with regulations while effectively communicating with customers and vendors. Capable of managing complex projects and mentoring team members to enhance overall service delivery.
Highest-signal resume keywords
Loan Processing ExperienceData Integrity ManagementCustomer CommunicationRisk AssessmentCompliance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan File ReviewDocument OrderingClosing Disclosure ReviewComplex Issue ResolutionServicing Activities Management
Soft Skills
Interpersonal SkillsCommunication SkillsRelationship BuildingDetail OrientedResults Driven
Industry Keywords
Finance ExperienceVendor ManagementRegulatory ComplianceProduction Output OrganizationMentoring
About the role
Key responsibilities & impact- Manage pipeline of loans to ensure data integrity of all data and process inputs
- Review loan files to verify procedures per guidelines
- Order necessary documents
- Follow up with vendors to obtain required documentation
- Communicate with customers to ensure satisfaction
- Clear prior-to-close conditions with signature
- Partner with underwriting on difficult/exception issues
- Review the Closing Disclosure with the customer before scheduled closing
- Organize, record, and service production output of various servicing activities
- Interact with internal and external customers
- Resolve complex issues and perform complex servicing activities under limited supervision
- Work on complex projects
- Occasionally mentor lower-level processors
- Assess risk and drive compliance with applicable laws, rules, regulations, and policies
- Escalate, manage, and report control issues transparently
Requirements
What you’ll need- 1-3 years relevant experience
- Prior loan processing experience or finance experience
- Excellent interpersonal, communication, follow-up & relationship building skills
- Ability to prioritize, be detail oriented & results driven
- Clear and concise written and verbal communication
- High School diploma or equivalent
Benefits
Comp & perks- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
- Discretionary and formulaic incentive and retention awards may be available for eligible employees
