Oracle EBS Procurement Functional Consultant, Business Analyst

Citi

. Execute production support activities within Citi’s Third-party Source to Pay technology and Supply Chain functions .

Posted 10/9/2026full-timePune • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Oracle ERP modules, particularly in Procure to Pay, with strong analytical skills for data synthesis and problem resolution. Capable of managing production support activities, stakeholder relationships, and documentation processes effectively.

Highest-signal resume keywords

Oracle ERP Modules ExpertiseSQL/PL SQL Query WritingProduction Support ManagementITIL Support ProcessesUser Acceptance Testing (UAT)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Oracle ERP Procure to PayOracle System ConfigurationSQL/PL SQLOracle Debugging TechniquesData AnalysisRoot Cause AnalysisComplex Query WritingBusiness Requirements DocumentationOracle Financial ApplicationsAI Tools in Oracle ERP

Soft Skills

Strong Organizational SkillsAttention to DetailInterpersonal SkillsLeadershipAnalytical Skills

Tools & Technologies

Microsoft Office (Word, Excel, PowerPoint, Visio)Oracle Service Requests

Industry Keywords

Third-party Source to PaySupply Chain FunctionsProduction SupportStakeholder ManagementUser Acceptance Testing

Tech Stack

Tools & technologies

ERPOracleOracle ERPSQL

About the role

Key responsibilities & impact

Execute production support activities within Citi’s Third-party Source to Pay technology and Supply Chain functions
Track development initiatives, programs, risks, and issues through the milestone process for reporting to Technology Business Heads
Support Oracle ERP implementation, support, and enhancement projects
Handle complex production support functional queries and resolve issues within SLAs
Work with cross-functional teams to progress and resolve production issues
Perform root cause analysis on complex production support issues
Partner with business stakeholders to understand requirements
Prepare functional specifications, business/design documents, and BRDs
Perform Oracle system configuration
Create and update training and procedural documentation
Participate in User Acceptance Testing and resolve UAT issues
Provide timely resolution for incident and request tickets
Work with Oracle Support on product bugs and data fixes through Oracle Service Requests
Guide vendor support teams
Apply ITIL support processes and Oracle financial applications knowledge
Implement enhancements and change requests for legal and regulatory requirements
Coordinate stakeholders for requirements, testing, UAT resolution, and production migration
Write complex queries to provide analytical support
Schedule meetings and prepare agendas and minutes
Maintain trusted relationships with business and internal stakeholders

Requirements

What you’ll need

5+ years of relevant experience in Oracle ERP modules
Strong knowledge of Oracle ERP Procure to Pay modules, including R12.1.3 or higher, iProcurement, Purchasing, iSupplier, AP, and Supplier Maintenance
Good knowledge of GL, FA, and PA
Good knowledge of SQL/PL SQL queries
Understanding of Oracle data models and integration with other modules
Hands-on experience in Oracle debugging techniques
Experience using AI tools to enhance workflows and work products in the Oracle ERP domain
Preferred experience interacting with multiple clients/users in an IT analyst role
Strong organizational skills and business judgment
Ability to synthesize and analyze data with precise qualitative outputs
Attention to detail and precision of data and outputs
Experience with Microsoft Office tools, including Word, Excel, PowerPoint, and Visio
Ability to learn new technologies and adapt to changing processes
Ability to work independently with minimal supervision and effectively in a team-oriented atmosphere
Strong follow-up, multitasking, leadership, team-orientation, interpersonal, flexibility, and analytical skills
Strong written and verbal communication skills
Ability to establish relationships across functions, regions, and management levels
Bachelor's degree, university degree, or equivalent experience

Benefits

Comp & perks

Hybrid work arrangement
Equal opportunity employment
Reasonable accommodation for persons with disabilities