Product Controls Group Manager – Core Operations

Citi

. Provide strategic leadership for the design, enhancement, and sustained operation of the control environment supporting Core Operations .

Posted 9/22/2026full-timeUnited StatesSeniorLead💰 $250,000 - $500,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strategic leadership in operational risk management and compliance within the financial services industry, with a focus on enhancing control environments and managing global teams. Proven ability to drive efficiency, influence executive stakeholders, and navigate complex regulatory matters.

Highest-signal resume keywords

Operational Risk ManagementManager's Control Assessment (MCA)Global Team LeadershipRegulatory ComplianceStrategic Thought Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk IdentificationControl DesignRoot-Cause AnalysisIssue ManagementAudit EngagementMonitoring MethodologiesRegulatory ResponseControl ValidationComplex Problem-SolvingStrategic Governance

Soft Skills

LeadershipDecision-MakingCommunicationPresentation SkillsInfluencing Skills

Industry Keywords

Financial ServicesComplianceAuditControl EnvironmentRisk ManagementOperational MattersExecutive OversightCross-Functional CollaborationEthicsOrganizational Change

About the role

Key responsibilities & impact

Provide strategic leadership for the design, enhancement, and sustained operation of the control environment supporting Core Operations
Set the overarching direction for the Manager's Control Assessment (MCA) program, internal/external audits, and issue management
Drive a culture of proactive risk management and foster relationships with executive management, second-line-of-defense partners, and internal audit
Lead, manage, and mentor a high-performing global team of risk and control professionals
Provide leadership and direction through Senior Managers overseeing multiple teams
Make high-level decisions guided by functional and operational strategies to strengthen the control environment
Lead end-to-end execution of the global Manager Control Assessment framework
Direct identification, documentation, and continuous validation of manual and automated controls
Approve global monitoring and testing methodologies
Provide strategic governance and executive oversight for the Issue Management lifecycle
Direct complex root-cause analyses and track systemic remediation plans
Enforce escalation frameworks for critical risks
Serve as primary senior control point of contact for Core Operations
Lead engagement for internal and external audits and regulatory exams
Provide executive guidance on audit and regulatory response initiatives
Collaborate with senior business heads, product managers, and Risk, Compliance, Legal, and Audit partners
Resolve complex cross-functional issues and foster strong ethics and proactive risk management

Requirements

What you’ll need

15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
8+ years of managerial experience preferred
Expert ability to identify, measure, and manage key risks and design strategic, product-agnostic controls
Proven experience managing global teams with broad accountability in a complex environment
Ability to lead through major organizational change
Expertise in breaking down complex regulatory and operational matters into core issues and root causes
Strategic thought leadership in driving the efficiency and effectiveness of the control environment and accurate reporting to executive stakeholders
Comprehensive knowledge of financial services business structures, product lines, and associated risk profiles
Exceptional leadership, decision-making, and problem-solving skills
Strong verbal and written communication skills
Ability to deliver compelling presentations and influence executive-level audiences
Bachelor's/University degree required
Master's degree preferred

Benefits

Comp & perks

Discretionary and formulaic incentive and retention awards
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid vacation
Paid sick leave
Paid holidays