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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in retail construction management, overseeing project delivery while ensuring compliance with industry standards and sustainability practices. Proficient in stakeholder engagement, project planning, and managing multi-million-dollar budgets across complex programs.
Highest-signal resume keywords
Retail Construction ManagementProject ManagementLEED CertificationStakeholder EngagementBudget Forecasting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningConstruction DeliveryRisk ManagementBid AnalysisVendor Management
Soft Skills
Clear CommunicationInfluencing SkillsTeam Collaboration
Tools & Technologies
Microsoft OfficeMicrosoft ProjectProject Management Tools
Certifications & Qualifications
LEED CertificationEnergy Star Certification
Industry Keywords
Retail BankingSustainability StrategyGreen Building StandardsPermitting AuthoritiesFinancial Services
About the role
Key responsibilities & impact- Lead end-to-end delivery of retail branch construction and design projects across the West Coast
- Ensure timelines, specifications, quality standards, and budgets meet approved parameters
- Manage outsourced project management providers and external vendors
- Develop and maintain project plans covering scope, schedule, cost, quality, risk, communication, and roles
- Secure stakeholder commitment at each project stage
- Coordinate with Capital Projects, Real Estate, Finance, Strategy, and Citi Realty Services teams
- Advance project approvals, capital expenditure proposals, and portfolio-level budget forecasting
- Oversee compliance with corporate and jurisdictional requirements, including permits, design approvals, fire safety, sanitary standards, and premises occupation conditions
- Drive sustainability strategy for retail construction, including green building best practices and benchmarking programs
- Oversee LEED Certification, Energy Star, and Net Zero targets
- Build and maintain executive reporting processes, dashboards, performance metrics, and monthly management reviews
- Report to the Program Director for Retail Design and Construction
- Partner with US Personal Banking to shape and execute a large-scale retail program
Requirements
What you’ll need- 5–10 years of experience in retail construction management
- Demonstrated history delivering multi-million-dollar projects on time and within budget
- At least 5 years of experience managing project management staff and outsourced delivery teams across complex, large-scale programs
- Thorough knowledge of the retail banking sector
- Ability to align construction delivery with strategic branding and evolving industry standards
- Ability to engage and influence senior stakeholders, cross-functional teams, and external partners through clear written, verbal, and presentation communication
- Ability to analyze bids, evaluate contractor qualifications, and review requests for proposals across construction, consulting, and vendor services
- Proficiency in Microsoft Office (Word, Excel, PowerPoint), Microsoft Project, and industry-standard project management tools
- Bachelor's degree in a relevant field
- Candidates should reside within reasonable commuting distance of the San Francisco Bay Area or Los Angeles area
- Ability to travel regularly to construction sites, typically weekly
- Familiarity with green building standards such as LEED, Energy Star, or Net Zero frameworks
- Experience navigating governmental and non-governmental permitting authorities across multiple jurisdictions
- Experience working within or alongside financial services organizations
Benefits
Comp & perks- Full remote working flexibility
- Ownership of a high-profile, strategically significant program with direct visibility to senior leadership
- Access to learning and professional development resources
- Comprehensive financial wellbeing support, including competitive compensation and long-term financial planning benefits
- Wellbeing and work-life balance initiatives
- Opportunity to contribute to sustainability goals through green building programs
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid vacation/planned time off
- Sick leave/unplanned time off
- Paid holidays
- Discretionary and formulaic incentive and retention awards may be available for eligible employees
