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Citi

Senior Vice President – Performance Marketing, Cards and Lending Offers

Citi

. Define the end-to-end Performance Marketing roadmap and strategy to drive digital sales growth for existing customers .

Posted 11/4/2026full-timeNew York City • New York • United StatesSenior💰 $163,600 - $245,400 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in Performance Marketing and Digital Sales P&L management, with a focus on data-driven insights and customer-centric strategies to enhance digital experiences and drive sales growth. Proven ability to lead high-performing teams and execute innovative marketing initiatives across financial services or fintech.

Highest-signal resume keywords
Performance Marketing StrategyDigital Sales Funnel ManagementPega CDH Next-Best-Action StrategiesAdobe Analytics and Adobe TargetTeam Leadership and Motivation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Performance MarketingDigital Sales ManagementData-Driven InsightsMobile Merchandising StrategyCustomer Journey MappingKPI DevelopmentTest and Learn InitiativesRisk Assessment and ComplianceVision DevelopmentExecution Management
Soft Skills
Strong Communication SkillsAnalytical AcumenConsumer-Centric MindsetMotivational LeadershipStakeholder Engagement
Certifications & Qualifications
Bachelor’s Degree in Business or Finance
Industry Keywords
Financial ServicesFintechDigital MarketingCustomer EngagementUser Experience

About the role

Key responsibilities & impact
  • Define the end-to-end Performance Marketing roadmap and strategy to drive digital sales growth for existing customers
  • Lead and own scorecard KPIs including Digital Sales, funnel conversion metrics, and shoppers across Online and Mobile Banking
  • Lead Offer Placement and Merchandising strategy on Mobile App and Online Banking
  • Use data-driven performance marketing insights and Test & Learn initiatives to recommend new features
  • Accelerate personalization at scale for logged-in customer experiences across Mobile and Web
  • Partner with Product, Marketing, Analytics, and Digital teams to drive KPIs and digital experience innovation
  • Act as Digital Marketing subject matter expert for new product launches and enhancements
  • Leverage research, analytics, and data-driven insights to develop marketing roadmaps, improve user experience, and increase client engagement
  • Create experiences that drive repeat and loyal buyers of Citi products and solutions
  • Identify innovations and lead test-and-learn experiments to increase customer value
  • Assess and manage risk, ensure compliance with applicable laws, rules, regulations, and policies, and escalate and report control issues transparently
  • Lead a Digital Sales P&L function across multiple products and offers, reporting to the Head of Digital Sales and Marketing Capabilities

Requirements

What you’ll need
  • 10+ years of experience in financial services or fintech leading Performance Marketing and Digital Sales P&L
  • Experience managing high-performing teams with demonstrable and measurable results
  • Deep knowledge of Digital Sales Funnel
  • Mobile merchandising strategy enabling end-to-end horizontal customer journey
  • Experience translating complex marketing objectives into real-time Next-Best-Action (NBA) strategies using Pega CDH
  • Understanding of Adobe Analytics and Adobe Target
  • Demonstrated ability to develop a vision, manage execution, and deliver top-tier results
  • Sound business judgment and analytical acumen
  • Consumer-centric mindset
  • Strong communication skills
  • Ability to motivate teams to deliver differentiating solutions to complex business problems
  • Excellent written and verbal communication skills
  • Expertise articulating strategy and actions to key decision makers and stakeholders
  • Bachelor’s degree required in business or finance-related study

Benefits

Comp & perks
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid vacation
  • Paid sick leave
  • Paid holidays
  • Discretionary and formulaic incentive and retention awards (for eligible employees)