Technology Product Management Lead Analyst, Vice President

Citi

. Lead business analysis activities across complex, high-impact Retail Banking and enterprise transformation programs .

Posted 11/4/2026full-timeIrving • Texas • United StatesSenior💰 $138,720 - $208,080 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Business Analysis within Retail Banking, focusing on enterprise transformation, process reengineering, and stakeholder collaboration. Proficient in Agile methodologies, requirements management, and leveraging AI tools to enhance business analysis outcomes.

Highest-signal resume keywords

Business Analysis LeadershipRetail Banking ExpertiseAgile MethodologiesAPI-Based IntegrationsGenerative AI Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process ReengineeringRequirements ManagementData AnalysisImpact AnalysisSolution DefinitionBacklog ManagementEstimation and BudgetingCustomer Journey MappingRegulatory ComplianceEnterprise Architecture

Soft Skills

Stakeholder ManagementCommunication SkillsNegotiation SkillsInfluencing SkillsMentoring

Tools & Technologies

CRM SolutionsWorkflow Management SystemsDigital Banking EcosystemsCloud-Native ArchitecturesMicroservicesEvent-Driven Integration PatternsAI-Powered ToolsAgile Tools

Certifications & Qualifications

CBAPPMI-PBASAFeAgileScrum

Industry Keywords

Retail BankingCustomer ServicingBanking OperationsEnterprise TransformationCore Banking Modernization

Tech Stack

Tools & technologies

CloudMicroservices

About the role

Key responsibilities & impact

Lead business analysis activities across complex, high-impact Retail Banking and enterprise transformation programs
Partner with business, product, operations, architecture, and technology stakeholders to define strategic solutions
Drive business process reengineering to improve customer experience, operational efficiency, scalability, and regulatory compliance
Analyze processes, systems, data flows, and customer journeys to identify optimization and modernization opportunities
Develop business cases, requirements strategies, and solution recommendations
Lead business analysis within Agile and hybrid delivery models
Collaborate with Product Owners, Scrum Masters, Engineering Leads, Architects, and Operations teams through release-based delivery cycles
Decompose requirements into epics, features, user stories, and acceptance criteria
Support release planning, backlog prioritization, MVP definition, sprint execution, and go-live readiness
Drive impact analysis and requirement traceability across releases
Manage dependencies, risks, and scope across complex programs
Lead analysis and solution definition across front-end, middle-tier, and backend banking platforms
Assess system impacts, integration dependencies, interface requirements, and data transformation needs
Evaluate solution alternatives considering business objectives, technical constraints, costs, and implementation risk
Drive initiatives supporting Retail Banking products, customer servicing capabilities, and operational transformation
Contribute to project planning, estimation, budgeting, and business case development
Provide data-driven recommendations on scope, priorities, risks, and investment decisions
Establish requirements lifecycle governance processes
Lead, mentor, and develop Business Analysts across programs and releases
Establish business analysis best practices, standards, and governance frameworks
Facilitate executive-level discussions, decision-making forums, and strategic planning sessions
Champion AI-powered tools and intelligent automation across the business analysis lifecycle
Use AI for requirements documentation, user stories, process mapping, impact assessment, estimation, planning, reporting, and communications
Identify business, operational, technology, and delivery risks
Ensure adherence to regulatory, compliance, governance, and control requirements

Requirements

What you’ll need

10+ years of Business Analysis experience with significant experience leading enterprise-scale banking initiatives
Strong domain expertise in Retail Banking, customer servicing, and banking operations
Proven experience working within complex enterprise banking platforms involving multiple interconnected systems and applications
Experience delivering large transformation initiatives using Agile, Scrum, SAFe, or hybrid delivery methodologies
Deep understanding of release-based delivery models, backlog management, and iterative product development
Strong experience in API-based integrations, backend processing platforms, batch ecosystems, and enterprise architecture concepts
Experience leading requirements management across multiple concurrent releases and cross-functional teams
Expertise in estimation, budgeting support, business case development, and resource planning
Proven leadership experience managing and mentoring Business Analysts
Excellent stakeholder management, communication, negotiation, and influencing skills
Experience in core banking modernization and enterprise reengineering initiatives
Knowledge of customer servicing platforms, CRM solutions, workflow management systems, and digital banking ecosystems
Experience with microservices, cloud-native architectures, event-driven integration patterns, and API management platforms
Hands-on experience utilizing Generative AI tools to improve business analysis and delivery outcomes
CBAP, PMI-PBA, SAFe, Agile, Scrum, or equivalent certification preferred
Bachelor's Degree in Business, Technology, Computer Science, Engineering, Finance, or related discipline preferred

Benefits

Comp & perks

Discretionary and formulaic incentive and retention awards
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid vacation / planned time off
Paid sick leave / unplanned time off
Paid holidays