Technology Strategy & Operations Lead – Senior Vice President

Citi

. Lead and advance all pillars of the USCC Technology Strategy .

Posted 10/22/2026full-timeUnited StatesSenior💰 $156,160 - $234,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading technology strategy development and modernization programs for credit card applications, with a strong focus on quantitative analysis, executive communication, and governance metrics.

Highest-signal resume keywords

Credit Card Application ModernizationTechnology Strategy DevelopmentQuantitative & Analytic FluencyExecutive Presentation SkillsGovernance Metrics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Modernization Program ManagementEconomic ModelingTransition ArchitectureCost Reduction AnalysisIntegration Blueprint Design

Soft Skills

Concise StorytellingTrusted Advisor

Tools & Technologies

AI Workflow Acceleration

Industry Keywords

Citi SystemsPayments ArchitectureBusiness Case ModelingValue-Tracking Scorecards

About the role

Key responsibilities & impact

Lead and advance all pillars of the USCC Technology Strategy
Lead the annual refresh of the USCC Technology Strategy
Formulate the long-term vision, multi-year strategic roadmap, and transition architecture for modernizing legacy credit card applications and platforms
Establish, govern, and advance the modernization program, including delivery milestones, transition phases, and success metrics
Define modernization integration blueprints with upstream and downstream Citi systems
Design coexistence and migration strategies for continuous, high-performance transaction processing
Quantify legacy platform cost reduction, infrastructure optimization, transition costs, and long-term hosting costs
Quantify technical non-financial benefits and engineering velocity metrics
Translate technical architectures and economic modeling into executive presentations
Establish benefit-realization frameworks, value-tracking scorecards, and engineering KPIs
Partner with Cards Business heads, Product Management, Operations, and Finance
Serve as a senior technical authority and trusted advisor on modern payments architecture
Embody Citi’s Leadership Principles

Requirements

What you’ll need

Experience in credit card application and platform modernization programs required
Experience leading technology strategy development, annual strategy refreshes, and multi-pillar strategic initiatives
10+ years of management consulting, technology, and/or strategy & ops experience preferred
Proven track record establishing and advancing large-scale modernization programs, milestones, and governance metrics
Strong, concise storytelling and executive presentation skills
Quantitative & analytic fluency, including TCO and business case modeling
Uses AI to accelerate workflows and sharpen frameworks
Bachelor's degree/University degree or equivalent experience

Benefits

Comp & perks

Discretionary and formulaic incentive and retention awards
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Planned time off (vacation)
Unplanned time off (sick leave)
Paid holidays