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Citi

ThankYou Rewards Program Coordinator, Assistant Vice President

Citi

. Manage ongoing relationships with third-party redemption partners and platform providers .

Posted 9/30/2026full-timeUnited StatesLead💰 $96,400 - $144,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing partnerships and loyalty programs within financial services, with a strong focus on operational control, performance analysis, and strategic communication. Capable of navigating complex contractual agreements and fostering productive relationships with stakeholders.

Highest-signal resume keywords
Partnership ManagementLoyalty Program DevelopmentContractual AnalysisStakeholder AlignmentPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Performance Database DevelopmentProcess AnalysisProject ManagementOperational TrackingMarket Trend Analysis
Soft Skills
Clear CommunicationRelationship BuildingDetail-OrientedIndependent InitiativeJudgment and Influence
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Financial ServicesConsumer LoyaltyRedemption PartnersVendor ContractsCampaign Development

About the role

Key responsibilities & impact
  • Manage ongoing relationships with third-party redemption partners and platform providers
  • Coordinate day-to-day partner interactions across campaign development, execution, platform enhancements, and marketing strategy
  • Support platform initiatives from inception to delivery with product, technology, legal, and sourcing teams
  • Analyze contractual obligations with legal and senior management
  • Contribute to governance decisions for third-party redemption agreements
  • Develop and maintain performance databases for operational tracking and marketing campaigns
  • Provide summaries and recommendations for partnership and campaign decisions
  • Prepare senior leadership updates and quarterly business review materials covering strategy, performance, financials, and capability management
  • Identify and support new partnership opportunities to expand customer redemption options

Requirements

What you’ll need
  • 5 to 8 years of relevant experience in partnerships, loyalty programs, business development, or a related field within financial services or consumer-facing industries
  • Bachelor's degree required
  • Clear and confident written and verbal communication
  • Ability to develop and deliver polished presentations to senior audiences
  • Ability to manage multiple concurrent projects with competing deadlines
  • Structured planning and stakeholder alignment skills
  • Ability to build and sustain productive relationships with external partners and internal teams
  • Sound judgment to influence decisions across functions and seniority levels
  • Detail-oriented process analysis and improvement skills
  • Ability to work independently with strong initiative
  • Focus on operational control and accuracy
  • Familiarity with the credit card or consumer loyalty industry, including market trends and competitive dynamics
  • Experience reviewing or interpreting commercial agreements or vendor contracts
  • Ability to navigate ambiguity and develop pragmatic solutions

Benefits

Comp & perks
  • A hybrid working model with 3 days in the office and 2 days working remotely each week
  • Exposure to senior leadership through regular business reviews and strategic planning cycles
  • Access to learning and development resources
  • Wellbeing and financial benefit programs
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Discretionary and formulaic incentive and retention awards may be available for eligible employees