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About the role
Key responsibilities & impact- Own, create, refine, and prioritize the product backlog, keeping it transparent, understood, and ready at least two sprints ahead
- Translate complex business requirements into epics, user stories, and precise acceptance criteria
- Serve as the engineering team's point of contact during sprint planning, daily stand-ups, and development cycles
- Partner with business stakeholders to elicit, analyze, and document requirements and define solutions
- Drive quality-first practices and minimize ambiguity and critical defects in UAT
- Conduct functionality demos, showcase delivered value, and gather stakeholder feedback
- Liaise between business users, engineering teams, UX, and technology partners
- Develop subject-matter expertise in assigned Controls Technology modules
- Lead and contribute to agile ceremonies, including refinement and planning sessions
- Use AI tools to accelerate requirements analysis, improve user-story documentation, and enhance feature-file generation
- Identify risks and dependencies and collaborate with leadership on mitigation strategies
Requirements
What you’ll need- 8+ years of experience in a technology-centric role within the financial services industry
- 5+ years as a dedicated, execution-focused Product Owner in an Agile/Scrum environment
- Proven background in Risk and Controls, Operational Risk, or Regulatory functions
- Deep, hands-on expertise in managing a product backlog, writing high-quality user stories, and leading agile ceremonies
- Strong ability to understand technical concepts and engage in detailed discussions with engineering teams on feasibility and solutioning
- Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Finance)
- Industry-recognized certifications such as CSPO, A-CSPO, PSPO, SAFe POPM, or CBAP are highly desirable
- Expert-level proficiency with agile management software (e.g., Jira, Confluence)
- Hands-on experience using AI tools within a software development lifecycle is a significant advantage
- MBA is a plus
Benefits
Comp & perks- Equal opportunity employment
- Reasonable accommodation for persons with disabilities
- Access to Citi’s Accessibility resources, EEO Policy Statement, and Know Your Rights poster
