Business Development Manager

CitizenLab

. Grow the client base across the United States and Canada .

Posted 10/14/2026full-timeRemote • New York • United StatesSeniorLead💰 $130,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative selling and relationship-building with local government decision-makers, while effectively managing the full sales cycle and developing market strategies for North America.

Highest-signal resume keywords

Consultative Selling Experience7+ Years Working With Local GovernmentProven Commercial WinsEntrepreneurial MindsetExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Cycle ManagementPipeline DevelopmentContract NegotiationProposal DevelopmentMarket Development

Soft Skills

OrganizedProcess-DrivenResilientCoachableCollaborative

Industry Keywords

Public-Sector ConsultingGovTechCommunity EngagementPartnership DevelopmentMarket Launch

About the role

Key responsibilities & impact

Grow the client base across the United States and Canada
Own the full sales cycle, from prospecting and discovery to demos, proposals, procurement and closing
Build relationships with local government decision-makers, including city managers, mayors, CIOs, communications, engagement and planning teams
Source a sales pipeline through outreach, referrals, warm leads and events
Develop the US market and help set the go-to-market playbook for the North American team
Work closely with the North American team and colleagues in Europe
Share market insights with Product, Marketing and Government Success to inform broader strategy
Open doors with cities and counties and close multi-year deals

Requirements

What you’ll need

7+ years working with or for local government (public-sector consulting, planning, community engagement, GovTech BD or partnerships, or launching a market at a startup)
Clear commercial wins to show for it: contracts, partnerships, grants or revenue you brought in
Consultative selling experience
Entrepreneurial mindset
Autonomous, organized and process-driven
Resilience with long sales cycles and public-sector ambiguity
Excellent communication skills across channels and formats
Coachable and collaborative
Motivated by mission and impact as well as results
Based in the US, Eastern or Central time zone
Willingness to travel around 25–30% of the time

Benefits

Comp & perks

The chance to build social impact at scale through public sector innovation
A senior role in our expansion in US and Canada and international growth
A mission-driven and collaborative team culture
A path to becoming our Sales Lead, US
Full remote flexibility
Healthcare benefits
26 PTO days
Annual global team retreat
Training budget
Diverse and inclusive workplace