Housing Navigator

City Heights Community Development

. Provide individualized housing navigation and stabilization assistance to participants across housing stability and eviction prevention programs .

Posted 11/2/2026full-timeSan Diego • California • United StatesMid-LevelSenior💰 $67,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in housing navigation and stabilization, with strong relationship-building and communication skills to effectively connect participants with housing resources and support services. Proficient in documentation and compliance within housing programs, ensuring adherence to organizational policies and confidentiality standards.

Highest-signal resume keywords

Housing NavigationAffordable Housing KnowledgeRelationship-BuildingNegotiation SkillsSalesforce Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Housing NavigationCase ManagementDocumentationProblem-SolvingAdvocacyTime ManagementRental Assistance KnowledgeHousing Resource AssessmentEligibility RequirementsBarriers Identification

Soft Skills

Interpersonal SkillsCommunication SkillsOrganization Skills

Tools & Technologies

SalesforceCase-Management Database

Industry Keywords

Housing StabilityEviction PreventionAffordable Housing ProvidersLandlord OutreachCommunity PartnershipsPublic BenefitsHomelessness ServicesSan Diego County Housing

About the role

Key responsibilities & impact

Provide individualized housing navigation and stabilization assistance to participants across housing stability and eviction prevention programs
Assess housing needs, identify barriers, and develop individualized housing navigation strategies with Case Managers and program staff
Assist participants with housing searches, applications, eligibility requirements, and supporting documentation
Help address barriers including limited income, prior evictions, rental history, and credit challenges
Connect participants to employment opportunities, public benefits, legal assistance, financial resources, and supportive services
Develop and maintain relationships with landlords, property managers, affordable housing providers, and housing service organizations throughout San Diego County
Coordinate with landlords and property managers to resolve housing challenges, prevent displacement, and facilitate housing placements
Maintain current knowledge of affordable housing opportunities, rental assistance programs, housing resources, and supportive services
Conduct landlord and housing provider outreach to identify housing opportunities and strengthen partnerships
Collaborate with Case Managers and staff, participate in case conferences, and address complex participant needs
Maintain accurate, complete, and timely documentation in Salesforce and other required systems
Track housing opportunities, landlord partnerships, participant placements, and housing stabilization outcomes
Ensure activities comply with program requirements, organizational policies, and confidentiality standards
Support cross-program coordination and other housing stability initiatives as assigned

Requirements

What you’ll need

Bachelor's degree in social work, housing, human services, public administration, real estate, or a related field preferred; equivalent relevant experience may be considered
Minimum of two years of experience in housing navigation, affordable housing, homelessness services, property management, case management, or a related field preferred
Strong knowledge of housing resources and the rental environment in San Diego County preferred
Understanding of common barriers faced by households experiencing housing instability
Strong relationship-building and interpersonal skills
Ability to communicate effectively with landlords, property managers, participants, and community partners
Strong negotiation, advocacy, and problem-solving skills
Strong organization, documentation, and time-management skills
Experience with Salesforce or another case-management database is a plus
Bilingual ability in Spanish, Somali, Vietnamese, Khmer, Arabic, Swahili, or another language commonly spoken in San Diego County is highly desirable
Ability to travel locally throughout San Diego County
40 hours per week, non-exempt

Benefits

Comp & perks

Medical, dental, and vision insurance
401K retirement plan with employer match
Employee Assistance Program
Generous paid time off
11 paid holidays per year
Offices closed every other Friday (9/8/80 schedule)
Flexible and remote work schedule available, subject to position and program needs
Training opportunities for professional growth
Family friendly work environment
Parental leave in accordance with applicable California law and CHCDC policy