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Income Maintenance Specialist, Foster Care – Title IV-E Eligibility
City of Scottsbluff, Nebraska - Government. Determine eligibility for Title IV-E federal funding and state-funded programs .
About the role
Key responsibilities & impact- Determine eligibility for Title IV-E federal funding and state-funded programs
- Review case information and determine eligibility for Title IV-E and state-funded programs
- Set up and maintain payment authorizations for foster care, adoption, and guardianship cases
- Review legal and case documentation to support eligibility decisions
- Document case activity clearly and accurately
- Use multiple systems to track and manage case information
- Work with team members and partners to resolve questions or issues
- Manage a caseload with a focus on accuracy and timeliness
- Identify and address issues that could impact eligibility or payments
- Support funding for services for children in foster care, adoption, and guardianship
- Help ensure children in out-of-home care have access to needed supports
Requirements
What you’ll need- Minimum qualifications: 24 semester hours of post-high school education in behavioral sciences, public/business administration, social sciences, education, or a closely related field OR experience in customer service, determining eligibility for public assistance, examining/processing financial loan applications, medical or unemployment insurance or rehabilitation claims, unemployment services, OR a combination of education and experience in any of the above areas
- Valid driver’s license required
- Detail-oriented and comfortable working with complex information
- Ability to think through situations and apply policy to real cases
- Strong organization and time management skills
- Clear written communication
- Comfort working across systems and learning new processes
- Ability to work independently and as part of a team
- Knowledge of eligibility determination principles, confidentiality requirements, case documentation, and applicable federal and state laws, regulations, policies, and procedures
- Skill in reviewing and analyzing detailed case, legal, and financial information; applying policy and eligibility criteria; identifying inconsistencies or missing information; documenting decisions; organizing and prioritizing a caseload; performing calculations; and navigating multiple information systems
- Ability to learn and apply complex Title IV-E and state-funded program requirements; review court orders and legal and case documentation; make accurate eligibility determinations; establish payment authorizations; manage multiple cases and deadlines; communicate effectively; adapt to policy, procedure, and system changes; and protect confidential information
Benefits
Comp & perks- Comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities
- Benefits eligibility may vary by position, agency and employment status