PM Account Compliance Supervisor

City Wide Facility Solutions Jacksonville

. Develop and maintain productive working relationships with Independent Contractors and in-house labor by communicating client priorities and collaborating on solving problems.

Posted 10/10/2026full-timeCentennial • Colorado • United StatesMid-LevelSenior💰 $42,000 - $48,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong management capabilities in the commercial janitorial services industry, with a focus on team development, client relationship management, and compliance with operational standards. Emphasizes effective communication, problem-solving, and continuous process improvement.

Highest-signal resume keywords

Team ManagementClient Relationship ManagementQuality AssuranceProcess ImprovementCRM Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Janitorial ServicesQuality AssuranceScope ReviewInspections ManagementClient Compliance

Soft Skills

Communication SkillsInterpersonal SkillsPlanning SkillsOrganizational SkillsAttention to Detail

Certifications & Qualifications

High School Diploma

Industry Keywords

Commercial Janitorial ServicesFacilities ManagementIndependent ContractorsCustomer ComplaintsService-Level Agreements

About the role

Key responsibilities & impact

Develop and maintain productive working relationships with Independent Contractors and in-house labor by communicating client priorities and collaborating on solving problems.
Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
Communicate daily with the Facility Services Manager about issues requiring immediate attention, including the nightly recap via email or phone message.
Recommend Independent Contractor work assignments, manage to client standards and company guidelines, and discharge contractors not meeting service-level agreements.
Manage inspections, customer complaints, customer requests, new client starts, and VIP treatment requiring attention.
Ensure compliance with client policies and procedures, including approved cleaning tools and equipment and their proper use.
Work independently and with others in industrial, manufacturing, office, medical, retail, and other facilities.
Report client concerns to management and seek involvement from others to meet client needs.
Perform other duties as necessary.

Requirements

What you’ll need

High school diploma required or equivalent experience in commercial janitorial services industry.
3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
Building, facilities, janitorial or similar industry experience a plus!
Strong planning, organization skills, and attention to detail.
Excellent communication and interpersonal skills.
Must be innovative and strive for continuous process improvement.
CRM experience preferred.
Constant sitting, bending, standing, and walking.
Ability to lift up to 25 pounds.

Benefits

Comp & perks

Health insurance
401(k)
Paid time off
Dental insurance
Vision insurance
Life insurance
Flexible schedule
Retention bonuses
Car allowance