Vice President, Enterprise Account Management

City Wide Facility Solutions Jacksonville

. Set the strategic vision, priorities, goals, and long-term growth roadmap for Enterprise Account Management .

Posted 10/3/2026full-timeRemote • Kansas • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Enterprise Account Management, including strategic vision, team leadership, and P&L management. Proven ability to build executive relationships and drive revenue growth through effective account strategies and performance management.

Highest-signal resume keywords

Enterprise Account ManagementP&L ManagementTeam LeadershipStrategic Account ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales LeadershipBudgetingForecastingRevenue Target AchievementAnalytical Skills

Soft Skills

CoachingNegotiationExecutive CommunicationPresentation SkillsStrategic Mindset

Tools & Technologies

Microsoft Office SuiteCRM Systems

Certifications & Qualifications

Bachelor's DegreeMBA or Related Advanced Degree

Industry Keywords

Multi-Location ManagementFranchise ServicesBusiness DevelopmentCustomer SuccessService-Based Industry

About the role

Key responsibilities & impact

Set the strategic vision, priorities, goals, and long-term growth roadmap for Enterprise Account Management
Lead, coach, and develop the Enterprise Account Management team
Partner with field operations and franchise leadership to align enterprise account growth with operational capacity, service standards, and client expectations
Oversee the enterprise account pipeline and processes for lead qualification, conversion, onboarding, expansion, retention, and renewal
Own department budgeting, forecasting, P&L performance, profitability, and revenue targets
Build and maintain executive-level relationships with enterprise account decision-makers
Identify opportunities to expand the number and value of locations awarded within existing enterprise client relationships
Evaluate market trends, customer needs, competitive positioning, and growth opportunities
Ensure high-quality, consistently executed Quarterly Business Reviews
Represent City Wide’s enterprise solutions with key national and regional accounts
Collaborate with Marketing, Legal, Franchise Support, Operations, and other internal partners to deliver a consistent client experience
Establish, monitor, and report key performance indicators to executive leadership
Strengthen franchise engagement and confidence in the Enterprise Account Management program
Travel approximately 30% to support enterprise customers, franchise partners, strategic meetings, and team development
Drive revenue growth, retention, renewal, satisfaction, expansion, team performance, franchise engagement, budget performance, forecast accuracy, profitability, and revenue-target achievement

Requirements

What you’ll need

Bachelor’s degree required; MBA or related advanced degree preferred
10+ years of progressive sales, strategic account management, customer success, or business development leadership experience
Demonstrated success leading, coaching, and developing high-performing teams
Proven experience building, scaling, or transforming an enterprise, national accounts, strategic accounts, or key account management function
Strong background managing P&L performance, budgets, forecasting, profitability, and revenue targets
Ability to build credibility and influence with senior executives and C-suite decision-makers
Experience managing complex, multi-location client relationships and long sales or service cycles
Excellent verbal, written, presentation, negotiation, and executive communication skills
Strategic mindset with the ability to translate a long-term vision into clear priorities, measurable plans, and consistent execution
Strong analytical skills and comfort using data to guide account strategy, performance management, and business decisions
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, as well as CRM systems
Preferred: experience in a multi-location, franchise, facilities services, business services, or other service-based industry
Preferred: experience supporting distributed field operations or franchise partners
Preferred: experience selling or managing enterprise relationships across national and regional markets

Benefits

Comp & perks

Bonus
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability insurance
Paid time off (PTO)
401(k)
Flexible work atmosphere
Continual learning and development
Paid time to support charities of choice