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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and accuracy in processing invoices and payments while managing customer accounts effectively. Proficient in Microsoft Office and capable of working collaboratively to achieve team objectives in a fast-paced environment.
Highest-signal resume keywords
Invoice ManagementPayment ReconciliationCustomer Service ExperienceMicrosoft Office ProficiencyOrganisational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Invoice ProcessingPayment ProcessingAccount ValidationData EntryFinancial Management Systems
Soft Skills
Attention to DetailExcellent CommunicationTeamworkAdaptabilityPositive Attitude
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft Excel
Industry Keywords
HealthcareMedical BillingAccounts ManagementCollectionsAdministrative Support
About the role
Key responsibilities & impact- Process invoices, payments, and associated administration accurately and efficiently
- Manage and take ownership of assigned customer accounts
- Proactively follow up on outstanding invoices and payments
- Complete payment reconciliations and account validation activities
- Maintain accurate records and documentation within company systems
- Ensure all customer and financial data is entered accurately
- Support the achievement of team objectives and service standards
- Work collaboratively with colleagues to resolve customer queries and issues
- Carry out additional administrative duties as required to support business objectives
Requirements
What you’ll need- Experience working in a customer service, accounts, collections, or administrative environment
- Strong attention to detail and commitment to accuracy
- Ability to work independently while knowing when to seek support
- Excellent communication skills with a positive and professional approach
- Strong organisational skills and ability to manage competing priorities
- Comfortable working towards targets and deadlines with limited supervision
- Ability to remain calm and adaptable in a fast-paced environment
- Good Microsoft Office skills, including Outlook, Word, and Excel
- Positive attitude, resilience, and willingness to learn
- Strong teamwork and collaboration skills
- Previous experience within healthcare, medical billing, or private healthcare environments (nice to have)
- Experience working with financial or accounts management systems (nice to have)
- Understanding of payment reconciliation processes and invoice management (nice to have)
Benefits
Comp & perks- 25 Days Annual Leave + bank holidays
- Option to buy up to 10 extra days
- Days of Difference – Up to 3 extra days off for volunteering
- Pension Contributions – 5% employer match
- Income Protection – Up to 75% salary cover for long-term illness
- Life Assurance – 4x salary tax-free lump sum
- Critical Illness Cover – £25,000 lump sum, extendable to dependents
- Private Medical Insurance
- Health Cash Plan – Claim back physio, therapies & more
- Dental Insurance
- Electric Vehicle (EV) Scheme
- Affinity Groups – employee-led communities
- Bounty Bonus – referral reward
- Inclusive and diverse workplace
- Recruitment adjustments or accommodations supported