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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Microsoft Entra, Microsoft 365, and endpoint management services, with a strong focus on identity and access management, automation, and governance. Proficient in utilizing PowerShell and Microsoft Graph for operational efficiency and continuous improvement in workplace services.
Highest-signal resume keywords
Microsoft Entra ID AdministrationMicrosoft 365 AdministrationIdentity And Access Management (IAM)PowerShell ScriptingEndpoint Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft IntuneConditional AccessZero Trust SecurityMicrosoft GraphEndpoint SecurityCompliance ManagementDevice ManagementPower Platform GovernanceDLP Policy ManagementIdentity Lifecycle Management
Soft Skills
Problem-SolvingCommunicationStakeholder EngagementContinuous Improvement Mindset
Tools & Technologies
Microsoft 365Exchange OnlineSharePoint OnlineOneDriveMicrosoft TeamsMicrosoft Defender for EndpointMicrosoft CopilotMicrosoft AutopilotMicrosoft Cloud TechnologiesEnterprise Microsoft Cloud Technologies
Certifications & Qualifications
MS-102MD-102SC-300SC-900AZ-900
Industry Keywords
Identity GovernancePrivileged Identity Management (PIM)Service Health MonitoringAdoption ReportingModern Workplace Engineering
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Design, implement and support modern workplace services across Microsoft Entra, Microsoft 365, Intune, Copilot and Power Platform
- Manage identity and access management services, including authentication, conditional access, identity governance and privileged access
- Support Microsoft 365 platforms including Exchange Online, SharePoint Online, OneDrive, Teams and Viva
- Deliver and maintain endpoint management services through Microsoft Intune and Autopilot
- Support governance, adoption and continuous improvement of Microsoft Copilot and AI-enabled workplace services
- Contribute to Power Platform governance, including DLP controls, environment management and operational support
- Automate operational activities using PowerShell, Microsoft Graph and Microsoft cloud technologies
- Monitor platform performance, service health, compliance and adoption metrics
- Collaborate with Security, Infrastructure and Service Operations teams to deliver secure and reliable services
- Create and maintain documentation, standards and knowledge articles to improve support and user experience
Requirements
What you’ll need- Strong experience administering Microsoft Entra ID and Microsoft 365 environments
- Hands-on experience with Microsoft Intune and endpoint management
- Knowledge of Identity and Access Management (IAM) principles
- Experience implementing Conditional Access and Zero Trust security controls
- Administration experience across Exchange Online, SharePoint Online, OneDrive and Microsoft Teams
- Experience with endpoint security, compliance and device management
- Strong PowerShell scripting and automation capabilities
- Experience using Microsoft Graph and cloud-native automation tools
- Excellent problem-solving, communication and stakeholder engagement skills
- Continuous improvement mindset with a passion for simplifying and automating processes
- Microsoft Entra ID Governance and Privileged Identity Management (PIM) experience desirable
- Microsoft Defender for Endpoint experience desirable
- Microsoft Copilot administration, governance or adoption experience desirable
- Power Platform governance and DLP policy management experience desirable
- Identity lifecycle management experience, including joiner, mover and leaver processes, desirable
- Microsoft licensing, service health monitoring and adoption reporting experience desirable
- Experience supporting global end-user computing and workplace services desirable
- Experience in Modern Workplace Engineering, Identity & Access Management, Microsoft 365 Administration, Endpoint Management or End User Computing
- Microsoft certifications such as MS-102, MD-102, SC-300, SC-900 or AZ-900 would be advantageous
- Practical experience supporting enterprise Microsoft cloud technologies
- Understanding of identity, security, endpoint management and Zero Trust principles
Benefits
Comp & perks- Inclusive, safe, and welcoming work environment
- Learning and career growth opportunities
- Days of Difference leave for volunteering with a charity of choice
- Flexible work options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working
- Work–life balance support