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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Credit Operations and Financial Documentation Review, with a strong focus on KYC, KYB, and CDD processes. Proficient in data analysis and operational reporting, ensuring compliance with internal controls and risk management.
Highest-signal resume keywords
Credit Operations ExperienceKYC/KYB ComplianceData Analysis ProficiencyOperational Risk ManagementFluency in Portuguese
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit FormalizationFinancial OperationsDocumentation ValidationOperational ReportingData AnalysisExcel ProficiencyGoogle Sheets ProficiencyCustomer Due DiligenceFraud DetectionWorkflow Automation
Soft Skills
Analytical SkillsAttention to DetailProblem-Solving MindsetOwnershipAccountability
Tools & Technologies
AI-Powered ToolsAutomated Onboarding Workflows
Industry Keywords
Corporate ClientsB2BFinancial InstitutionsOperational KPIsTurnaround TimesService Level Agreements
About the role
Key responsibilities & impact- Review and validate corporate, legal, and financial documentation during customer onboarding and credit activation
- Verify CNPJ registration information, corporate structures, legal representatives, powers of attorney, and supporting documentation
- Ensure credit approval conditions, documentation requirements, and internal policies are fulfilled before activation
- Monitor automated onboarding workflows, identify exceptions, and resolve cases accurately and promptly
- Coordinate with Credit, Risk, Compliance, Legal, Sales, and Technology teams
- Identify fraud indicators, documentation gaps, inconsistencies, and operational risks; escalate when necessary
- Support KYC, KYB, and CDD controls and maintain audit trails
- Apply judgment to approve progression, request validation, or escalate cases
- Identify workflow bottlenecks and support automation, system enhancements, and testing
- Monitor operational KPIs, turnaround times, and SLAs
- Document procedures and exception-handling processes
- Use data and AI-powered tools to improve accuracy and strengthen controls
Requirements
What you’ll need- 2+ years of experience in Credit Operations, Credit Formalization, Control Desk, Financial Operations, or related roles within banks, fintechs, financial institutions, or similar fields
- Experience working with corporate clients (B2B/PJ), including review and validation of corporate and legal documentation
- Understanding of credit onboarding processes, internal controls, and operational risk management
- Familiarity with KYC/KYB requirements and customer due diligence processes
- Strong analytical skills and attention to detail
- Proficiency in Excel or Google Sheets, including data analysis and operational reporting
- Ability to manage multiple cases while meeting established SLAs
- Fluency in Portuguese and intermediate English proficiency
- A proactive, problem-solving mindset with ownership and accountability
Benefits
Comp & perks- Competitive salary and stock options (ESOP) from day one
- An annual learning budget
- Accelerated development paths
- English is the working language, with Spanish and Portuguese every day
- Hybrid work between the office, customers, and home
- Flexible office attendance with no minimum number of office days for most roles